Technical Writer - Part- time #1124596 - Urgent Hire

Job Description:

NDi is seeking a Technical Writer with a strong background in developing, writing, and editing material for technical and administrative publications. In this role, you will support a project team tasked with setting up an enterprise system and service to a government customer. Your support with be key to the team ensuring accurate and timely technical and administrative documentation is created and posted, if needed. As a technical writer, you will also play a critical role in ensuring that project deliverables are well-documented, accurate, and accessible to both internal and external stakeholders.

Requirements:

• U.S. citizenship is required.
• Must possess Active Secret security clearance.
• This position is currently remote.

Qualifications and Experience:

• Bachelor's degree (BA/BS) in English, Journalism, History, Political Science, Communications, Computer Science, or a related field
• 3 to 5 years of experience producing management briefings, project status reports, and meeting minutes.
• Familiar with DOD network infrastructure as it relates to Network Enterprise Operations, navigating firewalls, DOD services integration, and DOD certificate routing requirements?
• Expertise in Microsoft Office tools, especially Word, Outlook, and PowerPoint.
• Proficient in using SharePoint and MS Teams
• Knowledgeable in using Jira and Confluence.

Desirable Qualifications-

• Previous technical wiring experience within the DOD.
• Previous technical writing experience as a member of an enterprise network project.
• Certified Professional Technical Communicator (CPTC).
• Experience writing 508 compliant documents.

Key Responsibilities

• Document Development- Research, write, and edit various types of documents, including descriptive policy documents, system documentation, process and procedure documentation, manuals, and guides for IT systems.
• Collaboration- Work closely with technical teams to understand documentation requirements and the products being developed. Collaborate with internal and external stakeholders to gather information and ensure documentation accuracy.
• Artifacts- Assists in collecting and organizing information required for the preparation of user manuals, training materials, installation guides, proposals, and reports.
• Editing- Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents
• Job Aids and Tutorials- Develop easy-to-understand job aids and tutorials to guide end-users through processes in different program functional areas.
• Audience-Appropriate Documentation- Assist project leadership in tailoring documentation to suit its intended audience, ensuring that content is clear and comprehensible.
• Documentation Management- As needed, create, update, and manage documentation related to project performance, program requirements, and meeting minutes. Maintain organized document repositories using either contractor internal or client-specified cataloging system.
• Coordination- Coordinate and prioritize concurrent activities in a deadline-driven environment, ensuring timely delivery of high-quality documentation.
• Technical Proficiency- Ability to grasp complex technical concepts and work with technical subject matter experts to present them clearly in text and visuals.
• Documentation Quality- Produce high-quality documentation suitable for various audiences.
• Content Analysis- Analyze existing content for reuse and incorporation into new documentation.
• Communication- Strong written and verbal communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Analytical Skills- Strong analytical skills, including the ability to plan document production, generate schedules, and assign tasks to writers.
• Content Creation- Ability to create and update content based on templates and existing documents.

NDi Benefits:

Network Designs is committed to attracting and retaining top talent by offering competitive benefits and salary packages. Our benefits package includes comprehensive health, dental, and vision insurance, 401(k) matching, and paid time off. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.