Technician I

Description

OVERALL OBJECTIVE: Assist field engineering staff to achieve quality construction in accordance with the plans and specifications.

JOB COMPLEXITY/SCOPE: Performs field inspection duties in a given discipline of inspection work and/or has the capability to monitor several types of work activity on smaller/less complex projects. May be assigned to work under the guidance of other field staff on large projects of moderate complexity. 

SUPERVISION: Works with close supervision as to approach and desired end result. Normally follows established procedures on routine work, requires detailed instructions on new assignments. 

FLSA STATUS: Non-Exempt

JOB DUTIES:

Quality Management

· Observes and inspects construction activities.

· Reviews contracts, plans, and specifications.

Contract Administration

· Prepares field measurements and quantity calculations.

· Prepares daily reports and other project documentation.

· Reviews and processes project correspondence.

· Assists in project closeout both internally and externally.

Client Relations and Business Development: 

· Obtains feedback about our performance during project and communicates any issues identified. 

· Maintains relationship with client on an ongoing basis to enhance client satisfaction and increase potential for additional business. 

· May meet and present to prospective clients. 

Requirements

QUALIFICATIONS AND REQUIREMENTS:

· Some college or technical training preferred.

· Ability to use a computer, the Internet, and word processing, spreadsheet, and email software.

· Ability to drive a car and have a valid driver’s license required. 

REQUIRED COMPETENCIES: 

Flexibility and Adaptability 

· Adjusts to new or changing assignments, processes, and people.

· Demonstrates willingness to listen to other opinions.

· Provides examples of shifting from task to task

Learning Oriented

· Asks questions and seeks help when needed.

· Knows organization's resources and tools for professional development.

· Can describe how strengths and limitations impact professional performance.

Oral Communications

· Utilizes techniques to verify that a verbal message was received as intended.

· Uses language appropriate to audience.

· Listens without defensiveness or excessive self-reference.

Teamwork

· Actively participates in team meetings.

· Demonstrates open, friendly, accepting, and supportive behaviors with team members.

· Fulfills personal duties and responsibilities assigned by the team.

Problem Solving

· Can discuss problem reporting and escalation practices.

· Identifies potential and actual problems or conflicts in own area.

· Utilizes accepted procedures for problem analysis and resolution.

Written Communication

· Writes documents that are correct in mechanics - spelling, grammar, punctuation, sentence structure.

· Can describe characteristics of good and poor business or technical writing.

PHYSICAL AND MENTAL REQUIREMENTS:

Job duties in an office setting require the following: 

· Ordinary ambulatory skills sufficient to move throughout the office;

· The ability to exert up to 30 pounds of force occasionally and/or a negligible amount of force constantly to move objects;

· Good hand-eye coordination; the ability to reach with hands and arms; and arm, hand, and finger dexterity, including the ability to grasp;

· Close visual acuity to use a keyboard, operate office equipment, prepare and review data and figures, and view a computer monitor;

· The ability to talk and hear;

· The ability to work in an upper level of a high-rise office building (Cotter Chicago office and some client offices); 

· The ability to handle temperature changes consistent with inside environmental conditions; and

· Mental abilities including remembering, reasoning, concentrating to remain on task, reading, problem solving, managing concurrent tasks, and the ability to understand and follow directions.

Field duties require the following:

· Normal color vision; 

· The ability to ascend and descend ladders, stairs, scaffolding, ramps, etc., using feet and legs and/or hands and arms;

· The ability to move across uneven surfaces and the ability to maintain body equilibrium to prevent falling on uneven or slippery surfaces; 

· The ability to stoop, kneel, or crouch; 

· The ability to stand for sustained periods of time;

· The ability to work in confined spaces and narrow passageways; 

· The ability to work in high places; and

· The ability to handle outside environmental conditions including extreme heat, extreme cold, loud noise levels, fumes, odors, dusts, gases, and oils.