Technician Team Supervisor

Northwest Eye Surgeons | Technician Team Supervisor

Ready to take the next step in your career while making a meaningful difference in patient care? Northwest Eye Surgeons, a leading ophthalmic practice in the Pacific Northwest, is looking for an experienced and motivated Technician Team Supervisor to join our team!

If you enjoy supporting others, developing team members, and using your ophthalmic expertise to help the team succeed, this role lets you combine clinical knowledge with leadership in a collaborative, patient-focused environment.

Why Join Northwest Eye Surgeons?

• Make an impact: Help deliver an exceptional patient experience.
• Develop others: Support team members as they build their skills and confidence.
• Work collaboratively: Partner with providers and clinic teams to support quality care.
• Improve clinic operations: Help create efficient workflows and a positive team environment.
• Continue to grow: Expand your leadership and ophthalmic expertise.
• Feel supported: Join a team that values collaboration, accountability, and patient care.

What You'll Do

As a Technician Team Supervisor, you'll provide day-to-day leadership and support to ophthalmic technicians while helping maintain efficient clinic operations and high standards of patient care.

• Coordinate technician assignments, daily workflows, and clinic coverage.
• Mentor, train, and support team members in developing their clinical skills.
• Assist with hiring, onboarding, performance evaluations, employee recognition, and corrective action as appropriate.
• Serve as a primary point of contact for your assigned physician and optometrist team.
• Support patient flow, provider schedules, and clinic templates to promote efficient operations.
• Partner with patient service representatives, clinic leadership, finance, insurance, surgical services, and other teams to coordinate care and resolve workflow concerns.
• Help ensure consistent clinical procedures, policies, and standards.
• Perform ophthalmic technician duties, including patient workups, ophthalmic testing, and routine equipment troubleshooting.
• Travel to other company locations as needed.

What We're Looking For

We're looking for a dependable, organized, and collaborative leader who enjoys helping others succeed while staying engaged in patient care and has:

• High school diploma or equivalent.
• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification required.
• Prior ophthalmic technician experience required.
• Demonstrated leadership experience, including mentoring, training, workflow coordination, or team supervision.
• Basic knowledge of medical terminology, medical coding, and ICD-10.
• Strong communication, organization, time management, and problem-solving skills.
• Proficiency with Microsoft Office, Google Workspace, and Windows-based systems.
• Ability to adapt and prioritize in a fast-paced clinical environment.

Benefits That Support You

• Medical, dental, and vision insurance.
• Company-paid life insurance.
• 401(k) with employer contributions.
• Generous paid time off and paid holidays. 
• EEO Statement 

Ready to take the next step in your ophthalmic career? Join Northwest Eye Surgeons and help lead a team committed to exceptional patient care!