Technology Business Analyst

We are currently helping our client, a private family office, with their search for a Technology Business Analyst.

Job Summary:
This role of the Technology Business Analyst at our organization is to review business processes in order to gain a complete understanding of current procedures, identify improvements, write requirements for these improvements, document them, and connect business partners to information technology groups within the organization.

This resource will use their proven business analysis skills to examine primary functions in HR, Finance, Travel, and other departments to look for opportunities for business transformation and process automation. In addition to strong BA skills, this resource will also need to have a working knowledge of how to implement new and complete solutions within mainstream solutions such as Salesforce or ServiceNow.

This position will require continually utilizing skills relating to teamwork, intra-inter department relationship building, and a strong inter-personal acumen.

Job Responsibilities:
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily.
Become an embedded part of the ongoing project to optimize departments' business process.
Engage business partners, gather requirements, design the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation support.
Write clear and comprehensive requirements (Agile and waterfall).
Partner with technical teams in developing solutions that address the people, process, and technology needs of the organization.
Focus on user change management, ensuring that newly optimized processes and systems can be successfully integrated.
Act as a natural project manager - know how to balance priorities and influence through collaboration while creating a shared sense of direction and community among teams.

Education: Bachelor Degree, preferred. A combination of industry certifications and professional experience can be taken into consideration in lieu of a degree.
Salesforce, ServiceNOW, or similar CRM system certification, preferred.
Full understanding of business analysis best practices throughout the systems development lifecycle (e.g. BABOK - Business Analysis Book of Knowledge).

Experience: 5+ years of experience serving in a business analysis role.
Familiarity with basic concepts and best practices of business analytics - the metrics that drive management decisions with the ability to build reports and queries to support such metrics.
Experience working with design, implementation, and support of knowledge management solutions and related technologies for collaborative information sharing.
Experience with gap analysis and strategic roadmap/blueprint development.
Proficient in Microsoft Word, Excel, PowerPoint and flowcharting software.
Experience with Salesforce, ServiceNOW, or similar CRM system, preferred.

Skills and Abilities: Must be able to multi-task between projects.
Must be able to work collegially and collaboratively.
Strong oral and written communications skills with the ability to provide clear, accurate, and attractive presentation of data to individuals and to groups of internal customers and business partners.
An understanding that one of the most important skills is the ability to listen; to understand multiple points of view and formulate the best course of action while remaining a strong voice and change agent.
Ability to follow verbal and written instructions, prioritize tasks, establish effective working relationships with internal and external business partners.
Strong problem-solving/analytical skills.
Structured approach to business process solutions development (measuring, monitoring, and testing) and a deep understanding of operational management.

Education and Experience: Professional work or classwork experience in archives, libraries, museums, or collections management
Duration : 6+ months - *ongoing contract renewal potential following initial period of performance*
Location: Seattle, WA - 3 days a week onsite required. Local candidates only, please
Compensation Range - $62.50 hourly pay target, pay dependent on experience.
Benefits - Medical, Dental, Vision, 401(K), PTO, paid holidays, and STD/LTD/AD&D!

*This Organization Participates in E-Verify* This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

About Hansell Tierney:
Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients' unique needs.