Technology Quality Assurance Manager

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

The Technology Quality Assurance Manager is an integral part of Latham’s Technology & Information Services team and will be responsible for collaborating closely with the Manager of Technology – Project Management Services to manage the Quality Assurance (QA) team and ensure comprehensive lifecycle quality assurance testing for programs and projects across various technology domains, while developing and implementing a Quality Management System tailored and aligned with the Technology & Information Services development lifecycle. This role will be located in our Global Services Office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Managing a team of Quality Assurance Analysts through a disciplined process, providing guidance, training, and support to ensure the timely completion of business objectives, ensuring thorough application testing coverage and identifying issues before product releases
• Developing and maintaining quality assurance and testing standards to help ensure project design objectives are fully incorporated in the delivered solution; ensuring a bug/issue reporting format is maintained and clearly communicated to all stakeholders
• Overseeing the execution of test suites/cases, managing testing schedules, and ensuring that issues are identified, tracked, resolved, and documented to meet changing Technology & Information Services needs; working with Technology Managers, Supervisors, Project Managers, and Developers to validate that products meet specifications
• Interfacing with Project Managers, Program Managers, and Developers to accurately identify application requirements and user experience targets
• Implementing automated testing strategies and tools integrated into the continuous deployment (CI/CD) pipeline, ensuring that code is automatically tested at every stage of development
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 
  

We’d love to hear from you if you:

• Possess practical problem-solving skills and solid troubleshooting skills
• Demonstrate a strong ability to perceive and analyze problems and develop alternative strategies to solve them
• Display the ability to distill and clearly articulate complex concepts to all levels of the organization and to adapt presentation and message to specific audiences

And have:

• A bachelor’s degree or an equivalent in Information Systems, Computer Science, Accounting, Engineering, Management, or a related field
• Technical certifications in a related area, preferably
• A minimum of eight (8) years of experience managing QA projects in related areas
• A minimum of five (5) years of experience managing QA team members and mentoring

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)​.  Please click the link below to review the Ordinance.

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