Technology Solutions Administrator

Contract Position | 12 Months | Kansas City, MO

Overview

Our client is a leading financial institution. We are seeking a motivated and detail-oriented Technology Solutions Administrator to join our Application Operations team. In this role, you will support critical production applications in a fast-paced, cloud-based environment while contributing to the stability and efficiency of our systems.

This is a night shift position (4:00 PM – 1:00 AM, Sunday–Thursday) with remote work flexibility after an initial on-site training period. 

Key Responsibilities

• Monitor production applications using industry-standard monitoring tools and custom scripts to ensure optimal performance
• Identify, troubleshoot, and resolve application performance issues, job failures, file receipt problems, and outages
• Partner with IT and vendor teams to diagnose and resolve incidents efficiently
• Execute deployment support activities and disaster recovery exercises
• Perform moderately complex maintenance tasks and infrastructure management
• Create and maintain comprehensive procedural documentation
• Participate in on-call rotation schedules, including weekend support coverage
• Document daily activities, incidents, and resolutions using incident management systems
• Demonstrate sound judgment and critical thinking when navigating complex production issues

Requirements

• Education: Associate's degree in Information Technology or closely related field from an accredited institution, OR equivalent combination of directly related education and professional experience
• Technical Skills: Experience with application monitoring tools, cloud environments, infrastructure management, and operations automation
• Professional Skills: Strong multi-tasking abilities with excellent customer service and communication skills
• Communication: Ability to explain complex technical concepts to non-technical business partners
• Clearance: US Citizen (Treasury High security clearance screening required)
• Availability: Must be able to work 2nd shift (4:00 PM – 1:00 AM, Sunday–Thursday) and participate in on-call rotations

What We Offer

• Competitive hourly rate
• 12-month contract with potential extension
• Remote work flexibility after initial training period
• Opportunity to work with cutting-edge financial technology infrastructure
• Professional development in a dynamic, mission-critical environment

Special Notes

Training Period: 1-2 months of mandatory on-site training during day shift hours. Remote work permitted after successful completion.

Security Requirements: This position requires US citizenship and successful completion of Treasury-level security clearance screening.