I

Telecommunications Technician

icon building Company : Independent Software
icon briefcase Job Type : Full Time
icon geo-alt Annapolis Junction, Md

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Telecommunications Technician


What You Will Do:

As a Telecommunication Technician, you will provide Tier 1 and Tier 2 support for voice, video, and conferencing systems in a high-demand enterprise network environment. You’ll configure and troubleshoot user profiles in Skype for Business, Active Directory, and voicemail systems, as well as support endpoint installations and removals. Your role will also include responding to security incidents and working directly with customers to resolve technical issues.

Join a team that supports complex communications infrastructure and enables seamless collaboration across critical systems. This position offers hands-on experience with modern telecom technologies, daily problem-solving opportunities, and a stable work environment where your contributions are recognized and valued.

Key Responsibilities:
  • Serve as Tier 1 and Tier 2 support for the configuration, troubleshooting, installation, and removal of voice and video endpoints.
  • Support the configuration and troubleshooting of user profiles within Skype for Business and Active Directory.
  • Create, modify, and remove voicemail user profiles on the voice infrastructure.
  • Configure voice and video conferencing systems to meet user and enterprise requirements.
  • Respond to and resolve security incident reports in a timely manner.
  • Track and manage all tasks and incidents through the SupportIT ticketing system.
Required Skills and Qualifications:
  • Strong communication skills with the ability to work directly with end users and technical teams.
  • Proven ability to troubleshoot and resolve issues in voice, video, and conferencing environments.
  • Experience managing user profiles and permissions in Active Directory.
  • Working knowledge of Skype for Business or similar unified communication platforms.
  • Attention to detail and strong documentation practices.
  • Customer-focused with a proactive approach to problem solving.
Education and Experience:

Candidates must meet one of the following education and experience requirements:
  • High School Diploma or GED and 19+ years of relevant technical experience
    OR
  • Bachelor’s degree in a related field and 14+ years of relevant IT experience
Certifications:
  • DoD 8570 IAT Level I or higher is required.
  • Additional telecom or unified communications certifications are a plus.
Clearance Requirement:
  • Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

 
Original job Telecommunications Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
thunder iconAuto-Apply to Similar Jobs
Share Job
Share Job
thunder icon

Get your Resume Reviewed for Free

thunder iconAutomate Job Applications for Similar Jobs

Auto-Apply to Telecommunications Technician Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Telecommunications Technician Jobs in the US

thunder icon

Get your Resume Reviewed for Free

GrabJobs us
facebook icon instagram icon linkedin icon

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

GrabJobs iOS App logo GrabJobs Android App logo GrabJobs Huawei App logo

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.

Privacy Policy Terms of Use