Telecommunicator

The Town of Butner is a growing community located 15 miles from downtown Durham, Raleigh-Durham International Airport, and the Research Triangle Park. The Town seeks a full-time TELECOMMUNICATOR for Butner Public Safety (BPS). This position receives incoming routine and emergency calls, dispatches and maintains contact with law enforcement units, dispatches calls for rescue, fire, and mutual aid, and is a receptionist for BPS.

Operation of a variety of specialized technological equipment and software is required. Work involves the performance of detailed record keeping, monitoring public and private alarms, and data entry for reports.  Due to frequent public contact, work requires tact, firmness, decisiveness, and the ability to obtain necessary information from people under extreme stress and choose appropriate courses of action. The ability to speak clearly, maintain calm control, make effective decisions in emergencies and stressful situations, and multitask is required. Work is performed by departmental policy and state and federal law, supplemented with specific directions from sworn personnel.