Telematics Technician

Our client is seeking a skilled Telematics Technician to join their technical team, responsible for maintaining, installing, and supporting advanced telematics and IT systems across their vehicle fleet. This role plays a vital part in ensuring the reliability, safety, and efficiency of onboard technology through hands-on maintenance, troubleshooting, and system integration.

Key Responsibilities include but are not limited to:

• Perform corrective and preventive maintenance on hardware systems installed across the fleet.

• Repair and service hardware components of on-board fleet management systems.

• Develop and maintain comprehensive knowledge of installation schematics, IT information systems, and telematics configurations for each vehicle model in the fleet, following all applicable installation guidelines, policies, and procedures.

• Provide technical support for other digital signage and communication systems operated by the client as required.

• Install IT information systems and telematics on newly added vehicles in the fleet.

• Collaborate with the engineering department to ensure all installations meet documented safety and compliance standards.

• Ensure systems are fully operational and verified before vehicles are returned to service.

• Follow established installation and maintenance guidelines, policies, and procedures.

• Work with internal IT teams and departments to resolve cross-functional technical issues and coordinate with external vendors for support when necessary.

Requirements:

• Certification or diploma in Information Technology.

• Certifications related to automotive electronics, telematics, or vehicle networks would be considered an asset.

• Previous experience working as a hardware technician or in a similar technical role is preferred.

• Attention to Detail: Ability to perform precise, accurate work during installations, troubleshooting, and maintenance.

• Compliance: Strong understanding of industry regulations and standards to maintain system integrity and safety.

• Problem Analysis: Excellent analytical and diagnostic skills to efficiently identify and resolve hardware and software issues.

Technical Knowledge:

• Telematics Systems: Understanding of GPS, GSM, cellular networks, and satellite communications used in vehicles for tracking, remote diagnostics, and data transmission.

• Automotive Electronics: Familiarity with vehicle electronic components, including sensors, actuators, and control units, and their functionalities.

• Firmware Updates & Maintenance: Experience with firmware updates and maintenance of vehicle IT systems to ensure optimal performance and regulatory compliance.