Telephone Operator - Medical Practice

Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York’s Best Places to Work, is looking for a full time Phone Operator to join our professional team. HOACNY provides cancer care services, Monday through Friday, day hours at three convenient locations in East Syracuse, Syracuse and Auburn. If you are a highly motivated, team oriented individual looking to make a difference in your career, please apply now.

Competitive salary based on experience- stipends/bonuses. Generous benefits package including medical, dental, life, std, ltd, 401k/pension, tuition reimbursement, holidays, advanced PTO, etc. Convenient free parking.

Phone Operator

Answers all incoming phone calls, provides routine information, and directs calls to appropriate area.

Hematology Oncology Associates of CNY is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. HOA is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Knowledge of office phone system and communication procedures. Ability to read, understand, and follow oral and written instruction. Ability to speak clearly and concisely with a pleasant telephone voice, ability to handle stressful situations. Ability to establish and maintain effective working relationships with patients, employees, and the public.

High school Diploma.

One year telephone and communication experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Word processing and computer experience helpful.