Teller

Description

GENERAL DESCRIPTION:

The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner.

ESSENTIAL FUNCTIONS OF JOB:

1. Provide excellent customer service at all times. 

2. Handle deposits, withdrawals, money orders, cashier checks, travelers checks and credit card advances; this duty is performed daily.

3. Maintain customer savings passbooks. This duty is performed irregularly.

4. Balance and maintain cash drawer. This duty is performed daily.

5. Perform opening and closing procedures as assigned. This duty is performed daily.

6. Perform end of day recap in absence of Head Teller.

7. Close checking and savings accounts as necessary. This duty is performed weekly.

8. Transfer funds. This duty is performed daily.

9. Process night deposits. This duty is performed daily.

10. Answer telephone in a courteous manner. This duty is performed daily.

11. Accept loan payments. This duty is performed daily.

12. Stock desk/teller supplies. This duty is performed daily.

13. Process Cash Collections. This duty is performed daily.

14. Process incoming and outgoing collections. This duty is performed daily.

15. Sell gift cards and keep a log on them. This duty is performed daily.

16. Scan and balance daily work. This duty is performed daily.

17. Release of instant issue debit cards to customers. This duty is performed daily,

18. Process savings bonds being cashed in. This duty is performed irregularly.

19.  Fill out CTRs as required. This duty is performed irregularly.

20. Perform any other duties as assigned.

Requirements

 REQUIRED SKILLS:

1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.; regular use of desktop computer and related banking software.
2. Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and databases.
3. Mental awareness, alertness and adaptability to office work routines.