Teller

Teller – University Oaks| Location: 121 University Oaks Blvd, Round Rock, TX 78665|Schedule: Monday–Friday, 8:00am-5:30PM and rotating Saturdays: 8:45am-12:15pm| Starting Pay: $18.00/Hour

About the Role

At Austin Telco Federal Credit Union, we’re committed to making a difference—both in the lives of our members and in the communities we serve. If you're passionate about helping people, enjoy working with both numbers and technology, and want a role with purpose, this Teller opportunity might be the perfect fit.

What you'll do

• Provide accurate, courteous, and prompt service to members via phone and in person
• Assist members with account inquiries, balances, and general information
• Process deposits, withdrawals, payments, cash advances, and other account transactions
• Open new accounts for existing members, ensuring full disclosure of products and fees
• Balance cash drawer daily and maintain transaction accuracy
• Issue teller checks, cashier checks, and other member-requested items
• Close accounts following proper procedures and verification
• Support branch management and assist with coin counter transactions
• Monitor for potential check and identity scams to protect members and the credit union
• Complete assigned training sessions and stay current on policies and procedures

What You Bring

• High school diploma or equivalent required
• 6+ months of experience in customer service, cash handling, or banking
• Strong attention to detail and accuracy in financial transactions
• Excellent verbal and written communication skills
• Ability to work effectively in a team-oriented, fast-paced environment
• Basic proficiency with computers and office software; experience with financial systems a plus
• Professional demeanor and a commitment to providing exceptional member service
• Ability to maintain confidentiality and adhere to credit union policies and procedures
• Willingness to learn and adapt to new systems, procedures, and member needs
• A member-first mindset with a warm and professional communication style

Benefits & Perks

• 401(k) Retirement Plan with company match, plus a Pension Plan
• Paid Federal Holidays, including for part-time employees
• Access to a Robust Employee Assistance Program (EAP) for personal and professional support
• Opportunities to volunteer and engage with the community through credit union-sponsored initiatives

Additional Requirements

• Good credit standing (verified prior to hire)
• Successful background check and drug screening upon offer

Why Austin Telco?

We're a trusted institution where careers blossom. Whether you're returning to the industry or launching a new chapter in finance, you’ll find a supportive team and a mission-driven culture that values your growth.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.