Teller

Teller – Balcones| Location:11149 Research Blvd, Austin, Tx 78759|Schedule: Monday–Friday, 8:00am-5:45PM and rotating Saturdays: 8:45am-12:15pm| Starting Pay: $18.00/Hour

At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact, on our members, our community, and each other. If you’re someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day. 

What you'll do

• Provide accurate, courteous, and prompt service to members via phone and in person
• Assist members with account inquiries, balances, and general information
• Process deposits, withdrawals, payments, cash advances, and other account transactions
• Open new accounts for existing members, ensuring full disclosure of products and fees
• Balance cash drawer daily and maintain transaction accuracy
• Issue teller checks, cashier checks, and other member-requested items
• Close accounts following proper procedures and verification
• Support branch management and assist with coin counter transactions
• Monitor for potential check and identity scams to protect members and the credit union
• Complete assigned training sessions and stay current on policies and procedures

What You Bring

• High school diploma or equivalent required
• 6+ months of experience in customer service, cash handling, or banking
• Strong attention to detail and accuracy in financial transactions
• Excellent verbal and written communication skills
• Ability to work effectively in a team-oriented, fast-paced environment
• Basic proficiency with computers and office software; experience with financial systems a plus
• Professional demeanor and a commitment to providing exceptional member service
• Ability to maintain confidentiality and adhere to credit union policies and procedures
• Willingness to learn and adapt to new systems, procedures, and member needs
• A member-first mindset with a warm and professional communication style

What We Offer:

• 401(k) Retirement Plan with company match, plus a Pension Plan to support your long-term financial goals.
• Paid Federal Holidays for all employees—including part-time team members.
• Community Engagement Opportunities through credit union-sponsored volunteer initiatives and events.

Additional Requirements

• Good credit standing (verified prior to hire)
• Successful background check and drug screening upon offer

Why Austin Telco?

We’re more than a credit union, we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
   

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.