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Teller & CSR [Universal Banker]

Job Description - Teller & CSR [Universal Banker]



Full-time


Description

First Capital Bank is committed to supporting the communities we operate in and representing community banking at its best. We are growing rapidly, and offer a fun but ambitious atmosphere, with extensive opportunities for advancement. As an equal opportunity employer, we consider all applicants without attention to ethnicity, national origin, religion, sex, gender identity, sexual orientation, veteran, or disability status.

REQUIRED QUALIFICATIONS & EXPERIENCE

  • High School diploma or GED
  • At least 1 year of experience as a Bank Teller CSR, or similar role;      preferably within the past 5 years
  • Full time availability

KEY METRICS FOR SUCCESS

  • A demonstrated aptitude for critical thinking, effective time      management, and rapid adaptability
  • a high degree of integrity and conscientious handling of      confidential customer information
  • Ability to independently and reliably follow policies, procedures,      and regulations
  • Ability to identify potential fraud and take appropriate action to      prevent loss
  • A proven aptitude for effective and respectful communication with      customers, colleagues, and superiors
  • Willingness to "wear multiple hats" and genuinely      participate in a supportive and collaborative team spirit

MAJOR RESPONSIBILITIES

  • Accurately and efficiently process customer transactions while      providing excellent customer service
  • Preserve the bank’s community spirit by actively engaging with all      customers
  • Introduce and sell bank products
  • Proactively inform customers of additional products and self-service      options (as appropriate), to enhance the customer experience and meet      their financial needs
  • Maintain a cash drawer, including cash handling and balancing
  • Assist with other administrative/operational tasks, as requested by      the Branch Manager
  • Willingness to genuinely participate in a collaborative and      supportive work environment

BENEFITS

  • 2 weeks of sick time
  • Vacation time starts at 2 weeks and increases with tenure
  • 6 paid holidays guaranteed annually + up to 5 additional paid      holidays (when they fall Sun-Fri) 
  • 5% match on retirement contributions
  • Employer contribution to medical and dental insurance
  • 3 medical plans to choose from, including a high deductible      option 
  • No cost for employee-only basic vision insurance
  • Employer-paid life and disability insurance
  • Optional employee-paid critical illness, accident, hospital      indemnity, term life and long-term care /permanent life insurance
  • Medical and Dependent Care FSA 
  • Pet discount plan   

Salary Description

Compensation commensurate with experience

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