Teller - Old Hickory

At Old Hickory Credit Union, you’ll find a supportive family-style environment and a dedication to serving the community. Since 1934, we have prided ourselves on providing excellent customer service and a wonderful overall experience to our members. Employment at OHCU comes with competitive pay, on-the-job training, growth opportunities, and a community of coworkers who will be excited to meet and work with you.

We are growing and looking for a friendly, service-driven, outgoing team member to help us fulfill our mission: “Making a positive difference in our neighbors' lives!” This full-time Teller position is located at our Old Hickory, TN branch and offers a robust benefits package.

Typical working hours: 7:50 AM - 4:00* PM Monday-Thursday, 7:50 AM - 5:00* PM Fridays

*plus time to wrap up and close, which varies by day

Duties/Expectations:

Training is provided to all new hires at our headquarters in Donelson.

• Provide exceptional service to all OHCU members
• Process accurate financial transactions involving cash and checks with a high level of professionalism and confidentiality
• Balance a teller drawer daily
• Assist members with inquiries and problem resolution in a timely manner
• Perform basic account maintenance on member accounts
• Scan work and documents along with other daily responsibilities
• Offer/suggest products and/or services to members
• Must be outgoing and able to have discussions with our members regarding their needs
• Team player who can collaborate effectively with colleagues
• Strong attention to detail
• Ability to work efficiently in a fast-paced environment (especially during peak times)
• Punctual and reliable
• Perform other duties as assigned

Benefits:

• Medical, Dental, Vision
• 401K with Company Match
• Life (company paid)
• Short Term Disability (company paid)
• Long Term Disability (company paid)
• Telemedicine (company paid)
• Paid federal holidays after probation
• Paid Time Off
• Birthday time off
• Tuition reimbursement

Qualifications/Skills:

• Bilingual (Spanish) is a plus
• Strong communication skills to interact with members and colleagues in a professional manner
• Experience in use of PCs (Windows computers), calculators, and other office equipment
• Prior experience in a customer service role is preferred
• Prior experience in a cash handling role is preferred
• High School diploma or equivalent
• Able to pass a background check and a drug screen
• Candidate must successfully pass an employment credit check. Any current delinquencies or bankruptcies still showing on the credit report may result in failure of the check. The review may include, but is not limited to, past due items, late payments, unpaid charge-offs, collections (non-medical), judgments, bankruptcies, repossessions, and foreclosures.

Equal Opportunity Employer: Old Hickory Credit Union does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

*In addition to the hourly base rate, this position is eligible for additional quarterly incentives.*