Teller Services - DSR

Description

Position Summary:

The Teller Services - Deposit Service Representative position consists of, but not limited to, paying and receiving functions - which includes balancing and maintaining a cash drawer, processing customer deposits, withdrawals, loan payments, and opening new accounts. Must be customer focused, friendly, outgoing, and be able to multitask.  

Major Duties and Accountabilities:

• Takes part in and embraces the Legacy culture and gives outstanding customer service to internal and external customers.
• Performs teller duties and assists customers with needs while providing excellent customer service.  
• Verifies and balances assigned cash drawer daily while following teller outage policy. 
• Receives and processes customer teller transactions accurately and timely. 
• Working knowledge of all types of accounts offered by the Bank. These include personal, business, Trust, HSA (Health Savings Account), CD (Certificate of Deposit), IRAs (Individual Retirement Account) and safe deposit boxes.  
• Assists customers with their new account needs as well as additional financial needs.
• Follow security and compliance procedures daily. 
• Recognizes opportunities to sell additional Bank products to customers and non-customers as transactions are processing and needs are recognized.
• All other duties as assigned.

Requirements

Required:

• 18 years of age.
• High school diploma or GED equivalent.
• 1 year of previous banking experience.
• Strong computer skills.
• Strong communication skills.

Preferred:

• Previous cash handling experience.
• Previous customer service experience.