Teller/Member Service Representative

Join Our Team at MTC Federal Credit Union!

At MTC Federal Credit Union, we are dedicated to creating a better way forward for the communities we serve. We offer personalized financial solutions to foster lifelong relationships, and we are committed to our core values of accountability, respect, hard work, passion, and genuineness. We are currently seeking a Teller/Member Service Representative to join our team and help drive our mission forward.

Position: Teller/Member Service Representative

Location: Ardmore, Oklahoma

About MTC Federal Credit Union: MTC Federal Credit Union is built on the principles of dedication and perseverance. We believe in bringing energy, enthusiasm, and genuine care to every aspect of our work, creating an environment where members and colleagues alike feel supported and inspired. Our core values guide our hiring and onboarding processes, team member recognition, and day-to-day decision-making.

Join Our Team as a Teller Member Service Representative!

Are you passionate about building relationships, driving sales, and making a positive impact in your community? If so, we have the perfect opportunity for you!

About Us: At MTC Federal Credit Union, we are dedicated to providing exceptional service to our members and fostering a sense of community. We believe in the power of relationships and the importance of supporting our members' financial well-being.

Role Overview: As a Teller Member Service Representative, you will be the face of our credit union, assisting members with their financial needs and providing top-notch service. Your role will involve:

• Building Relationships: Engage with members to understand their needs and provide personalized solutions. Your friendly and approachable demeanor will help create lasting connections.
• Driving Sales: Identify opportunities to cross-sell our products and services, helping members achieve their financial goals. Your enthusiasm for our offerings will drive success.

Key Responsibilities:

• Assist members with opening and closing accounts, answering questions, and resolving issues within your authority.
• Identify cross-selling opportunities and promote our products and services.
• Maintain accurate member account information and ensure compliance with all credit union policies and procedures.
• Provide prompt, accurate service and support to all members and associates.

Performance Measurements:

• Deliver informed, prompt, and accurate service to members.
• Achieving or exceeding sales goals and contributing to department objectives.
• Ensure compliance with all applicable credit union policies and procedures.

Why Join Us?

• Community Impact: Be part of a team that values community involvement and strives to make a positive difference.
• Growth Opportunities: We support your professional development and offer opportunities for career advancement.
• Supportive Environment: Work in a collaborative and supportive environment where your contributions are valued.

If you are ready to take on a rewarding role that combines relationship building, sales, and community service, we want to hear from you! Apply today and become a part of our dedicated team at MTC Federal Credit Union.

Qualifications:

• Experience: One to three years of similar or related experience.
• Education: A high school education.
• Skills: Ability to operate a 10-key calculator and computer. Strong interpersonal skills and a commitment to providing exceptional service.