Temp Client Services Specialist

POSITION DESCRIPTION

POSITION: Client Services Specialist Temp

LOCATION: YTT Main Office

REPORTS TO: Human Services Director

WAGE RANGE: DOE

EMPLOYMENT CLASSIFICATION: On-call, temporary

Client Services Specialist (On Call, Temporary) 

JOB DESCRIPTION

1 |  POSITION DETAILS: Part-time Regular, 10-15 hours per week (no benefits)

2 |  POSITION SUMMARY

Under the direction of the Human Services Director, the Temp Client Services Specialist will fill in and support 477 program services.  The Temp Specialist will receive cross-training to provide on-call client support services in the absence of other staff with a variety of reports, grant writing, and special projects.

3 |  MINIMUM QUALIFICATIONS

• High School Diploma or GED preferred


• At least two (2) years of clerical experience


• Proper typing technique


• Valid Driver’s License

4 |  NECESSARY SKILLS AND KNOWLEDGE

• Working knowledge of the parameters and application requirements


• Considerable knowledge of correct business practices, correspondence, and typing formats, including English grammar, composition, and spelling and punctuation.


• Ability to speak, write, listen and communicate effectively, meet and deal effectively with staff, establish and maintain cooperative working relationships.


• Knowledge of computer software applications including MS Word, Excel, Power Point or other database programs.


• Ability to work independently and prioritize workload


• Ability to organize, plan and maintain confidential records.


• Ability to search, select, compile and summarize data and information.


• Conflict resolution skills.


• Familiarity with Tlingit and other Alaska Native cultures.


• Teamwork


• Other duties as assigned.

5 | ESSENTIAL FUNCTIONS

• Working knowledge of all programs operated by the Human Services Department.


• Review and understand the application requirements and procedures for all participating programs.


• Assist prospective clients by explaining steps, appropriate forms, procedures, and program requirements for services and other program activities.


• Maintain a positive communication with all


• Maintain confidentiality.


• Review program applications for completion and the presence of required attachments.


• Update files, and maintain a variety of records such as addresses, telephone numbers, ledgers and client files.


• Provide a full range of basic clerical duties.


• Type or produce reports or correspondence utilizing Microsoft Office programs and other business software.


• Gather and compile statistical information and prepare regular and recurring reports.


• Develop database, spreadsheet, or other software and program data requirements in order to generate the necessary reports to accommodate informational needs.


• Assist with special projects as assigned.


• Other related duties assigned.

THE YAKUTAT TLINGIT TRIBE IS A DRUG FREE WORKPLACE. THIS POSITION MAY BE SUBJECT TO RANDOM DRUG TESTING AND CRIMINAL HISTORY CHECK.  

NATIVE AMERICAN PREFERENCE WILL BE APPLIED TO HIRING OF THIS POSITION AS DEFINED IN TITLE 25, US CODE, CHAPTER 14, SUBCHAPTER V, SUBSECTION 273 AND 274.  WE ARE AN EQUAL OPPORTUNITY EMPLOYER WITH PREFERENCE GIVEN TO QUALIFIED NATIVE AMERICAN/ALASKA NATIVE APPLICANTS IN ACCORDANCE WITH FEDERAL LAW AND TRIBAL POLICY.