The Development Coordinator (DC) supports all development department administrative operations and helps execute annual fund, capital campaign, and legacy giving activities in conjunction with the Development Operations Manager, Assistant Director of Development , Annual Giving Manager, Database Administrator, and Director of Development. Provides a variety of database, administrative and clerical support to the Development team. Responsible for processing, recording and responding to donations and maintaining the integrity of the entire donor database. Provides support and project management for fundraising initiatives, including, but not limited to appeals, events, and donor moves management. The DC has a particular focus on gift administration and executive level administrative support for the Director of Development.
Specific Responsibilities
Responsible for overall data integrity and all data entry functions within Development
Prepare acknowledgement letters and other correspondence, including noting letters that should receive special attention (first-time donors, etc.)
Write and maintain written donation entry procedures, maintain template thank-you letters for various gift types in Raiserâs Edge
Run queries and exports, create lists using proper segmentation, and analyze donor data for all fundraising campaigns including direct mail and online appeals
Produce lists for Development communications including emails, solicitations, and invitations
Manage general department inbox - forwarding requests to the correct group
Track all campaigns, appeals, and funds and deactivate when end dates have passed
Reconcile all gifts and support appeal analysis for each annual campaign
Provide reports and ad hoc analysis to Director of Development and Assistant Director of Development
Coordinate the printing and mailing of all fundraising appeals with the Annual Fund Manager
Assist and provide feedback as needed for the development of collateral and promotional materials
Respond or forward requests for information (as appropriate) from donors to other Development staff
Provide responsive, excellent customer service to donors and prospects of all giving levels
Work closely with Accounting to add/change fund codes, reconcile database records with accounting records (monthly), and assist with year-end audit
Assist in developing and coordinating special events
Manage internal volunteers for the department (stuffing envelopes, data entry, scanning documents)
Work with the Assistant Director of Development to conduct prospect research, analyze wealth screening results, and support moves management
Support the Department in grant management (i.e. managing application/reporting timelines, gathering necessary information, and drafting compelling narratives)
Insight Prison Project administration (Respond to letters - or delegate them to volunteers - from people who are incarcerated, send books when appropriate)
Manage special projects and assignments as necessary in Asana and utilized other project management tools
Database Management and Gift Processing
Work closely with the Database Administrator to manage the Raiserâs Edge donor database; ensuring donor data integrity and accuracy
Provide daily/weekly/monthly/as-needed gift reports to the Development team
Program Manage multiple giving circles (monthly giving and bequests)
Contact constituents - often by phone - to complete donation pledges or to update their payment information when declines occur
Executive-level Administrative Support
Manage the DoDâs external meetings calendar, including scheduling board, committee, donor meetings, sending reminders, meeting materials
Assist with drafting and/or editing DoD communications such as meeting agendas, contact reports, proposals, meeting documents and materials, meeting minutes
Support DoDâs internal communication such as executive, board, and Allstaff updates
Coordinate team and staff appreciation efforts under the DoDâs direction
Proofread DoDs communication as requested
Manage Development teamâs office supply inventory
Process travel and expense reports
Requirements
A minimum of two years' experience in an administrative position, preferably in a not-for-profit development office
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