We are searching for an adaptable TEMP - Program Specialist to join our experienced team at US Tech Solutions, Inc. in Orange, CA.
Growing your career as a Full-Time TEMP - Program Specialist is a terrific opportunity to develop productive skills.
If you are strong in project management, research and have the right talent for the job, then apply for the position of TEMP - Program Specialist at US Tech Solutions, Inc. today!
Seeking a highly motivated an experienced Program Specialist to join our team. Under general supervision, the Program Specialist (Coordinator) will support client s compliance with cultural and linguistic (C&L) state and federal regulatory requirements. The incumbent will assist in the development and/or implementation of cultural and linguistic services/activities, such as:
- coordinate internal and external translation services, interpreter services of non-English languages including American Sign Language and alternative format requests
- coordinate the vending of professional translation and review services in one or more client s threshold languages
- plan and organize cultural competency training
- research and analyze issues and make recommendations to enhance client s cultural and linguistic program and services.
Duties & Responsibilities: 85% - Program Support- Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
- Coordinates incoming language translation and/or reviews requests of client member materials.
- Interacts directly with members and providers to coordinate and book face-to-face interpreter requests with contracted interpreting vendors.
- Coordinates the timely vending and completion of Alternative Format material, such as Braille, Audio and Large Print, with contracted vendors.
- Coordinates the vending of professional translation and review services in one or more client s threshold languages.
- Assists in completing and/or responding to regulatory agency reports, surveys, audits and evaluations regarding client s C&L program.
- Reviews, researches and responds to member grievances related to contracted vendor issues.
10% - Administrative Support- Processes vendor invoices for translation and interpreter services timely and accurately.
- Reviews, analyses, and interprets regulations and internal/external policies and procedures related to cultural and linguistic services. - (Essential)
Minimum Qualifications- High School diploma or equivalent required.
- 2 years of experience in project coordination, translations or interpreting services required.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
Preferred Qualifications:- Bachelor s degree in a health care related field or cultural and linguistic studies.
- 2 years of experience in health maintenance organization (HMO), Medicare, Medi Cal/Medicaid and health services.
- 1 year of experience with a health plan or working with culturally diverse populations.
- Professional education in project management, translation, interpretation or cultural competency training.
- Experience in managed care and/or government programs.
- Bilingual in English and in one of client's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese).
Knowledge & Abilities:- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem-solve and possess project management skills.
- Work in a fast-paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi-program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
Benefits of working as a TEMP - Program Specialist in Orange, CA:
● Excellent Benefits Package
● Continuous Learning Opportunities
● Leading Industry Pay
No CV Required
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