Temp Tech Support Desk

Temp Tech Support Desk needs 12 years tech support, call center experience

Temp Tech Support Desk requires:

• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
• Working knowledge of Windows Operating Systems required.
• Technical customer support and/call center experience required, including the ability to work with users of all ability and knowledge levels.
• 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments.
• Support Center Analyst certification and ITIL Foundation Certification must be successfully completed within the first 12 months of service in the job.

Temp Tech Support Desk duties:

• Provide tier one technical support of business critical services for internal and external customers while providing excellent customer service.
• User support for all business lines and related application software, system software, desktop/pc hardware, telephony hardware, internet network, storage network, WAN network, and security access management including enforcing and adhering to all regulatory and HIPPA security requirement