Posting End Date

November 4, 2026

Project-Based Temporary Employment

This is a long-term, project-based temporary position anticipated to last approximately three years, depending on the needs and progress of the Student Information System (SIS) project. The position will support various phases of the project, including planning, implementation, system transition, and post-implementation support. The duration of employment may change based on project needs and does not guarantee employment for a specific period.

Accounting Operations Analyst

Help maintain accurate, reliable financial operations that support BYU-Idaho students and campus departments. As an Accounting Operations Analyst, you will contribute to student account administration, payment processing, collections, reporting, and process improvement while ensuring financial transactions are handled accurately and in accordance with university policies and applicable regulations.

Position Summary

The Accounting Operations Analyst supports the daily operations of Student Accounts and the Cashier’s Office. This position provides cross-trained operational support for account administration, cashiering, refunds and disbursements, in-house collections, reporting, and customer service.

Working with students, employees, campus departments, Financial Aid partners, and external agencies, the analyst researches account concerns, resolves discrepancies, and completes financial transactions while maintaining compliance with university policies, accounting principles, internal controls, and applicable regulations.

What You’ll Do

• Administer student accounts and financial transactions: Process inter-account transfers, disbursements, refunds, and account corrections involving Title IV funds, state funds, third-party scholarships, and other financial assistance. Place, release, and monitor financial holds according to established criteria, communicate requirements clearly, and coordinate with Financial Aid and other departments to resolve exceptions and ensure funds are applied or returned accurately.
• Support cashiering and payment operations: Perform and review receipt processing, payment posting, adjustments, refunds, batch balancing, and daily reconciliations. Provide backup coverage for the central Cashier’s Office and approved remote cashiering locations during regular operations and peak periods. Assist with vault, cash-handling, deposit, and reconciliation procedures while following internal controls and dual-control requirements. Research CASHNet and related payment issues, coordinate corrections, and assist users with routine system questions.
• Maintain systems, controls, and procedures: Update procedures, reference materials, and system configurations for Student Accounts, the Cashier’s Office, CASHNet, and CRM collection processes. Test system functionality, including automated emails, letters, financial holds, payment workflows, and other criteria-based actions. Document results, coordinate issue resolution, identify process risks and improvement opportunities during the Student Information System (SIS) transition and ongoing operations, and participate in audits, training, cross-training, reconciliations, and special projects.
• Conduct collections and operational reporting: Review delinquent accounts, document collection contacts, monitor payment arrangements, and follow approved collection procedures. Gather, validate, analyze, and present actionable data using tools such as Report Builder, Power BI, and Excel. Maintain dashboards and recurring reports that track delinquency, collection progress, account trends, and operational workload.
• Support additional departmental needs: Carry out other responsibilities as assigned by supervisors or upper management.

Invitation to Apply

If you have experience in accounts receivable, collections, or financial operations and enjoy solving problems through careful analysis and responsive customer service, we invite you to apply. This role is well suited to someone who values accuracy, sound financial practices, collaboration, and dependable support for students and campus partners.

Qualifications, Skills & Attributes

Education

• Bachelor’s degree preferred.

Experience

• Two to five years of progressive experience in accounts receivable and collections, preferably in a higher education setting.

Skills and Attributes

• Strong interpersonal and customer service skills.
• Working knowledge of collection laws and procedures.
• Working knowledge of a variety of computer applications.
• Demonstrated supervisory ability.
• Ability to research account activity, identify discrepancies, and coordinate appropriate corrections.
• Ability to maintain accurate documentation and follow established procedures and internal controls.

Compensation

General information available to applicants upon request.

Conditions of Employment

Conditions of employment require employees to hold and to be worthy to hold temple recommends. Job applicants must be able to meet these conditions to advance through a hiring process successfully. An expired recommend will prevent consideration for hire.

Why BYU-Idaho

BYU-Idaho is a distinctive faith-based university focused on its mission to develop disciples of Jesus Christ who are leaders in their homes, the Church, and their communities. Employees play an important role in supporting that mission by helping create an environment where students can learn, grow, and reach their divine potential.

Working at BYU-Idaho means contributing to a campus community that values faith, learning, service, and purposeful work. Each role on campus supports the university’s broader effort to bless students and prepare them to make a meaningful difference wherever they serve.

Work Schedule

• Regular schedule: 8 a.m.–5 p.m., Monday through Friday.
• Additional schedule requirements: Saturday work is required before the start of each semester.
• Travel: Occasional travel for professional development.

Contact Information

For additional information please contact

BYU-Idaho

Human Resources

[email protected]

208-496-1700