Responsibilities:
- Compliance Management: Ensure compliance with Section 42 (IRS) and/or Project-Based Section 8 (HUD) regulations, including annual recertification processes, income verification, and lease compliance.
- Financial Oversight: Manage rent collection, budgeting, and expense tracking to maintain the financial health of the community.
- Resident Relations: Cultivate positive relationships with residents through effective communication, conflict resolution, and community engagement initiatives.
- Property Maintenance: Oversee maintenance operations to ensure timely repairs, preventative maintenance, and adherence to safety standards.
- Leasing and Occupancy: Coordinate leasing activities, including marketing vacant units, conducting property tours, and processing lease applications.
- Reporting and Documentation: Maintain accurate records, reports, and documentation related to compliance activities, resident files, and property maintenance.
- Team Leadership: Supervise onsite staff members to ensure efficient operations and exceptional service delivery.
Qualifications and Skills:
- Experience: Minimum of 4 years of property management experience, at least 2 years of experience as a Community/Property Manager with a focus on affordable housing and familiarity with Section 42 (IRS) and/or Project-Based Section 8 (HUD) programs.
- Knowledge: Strong understanding of Fair Housing Practices, tax credit, and HUD compliance requirements.
- Resident Interaction: Proven experience in effectively communicating and interacting with diverse resident populations.
- Customer Service Experience: Previous experience in a customer service-oriented role, particularly in a property management or hospitality setting.
- Background Check: Successful completion of background and drug screenings.
Nice to Haves:
- Certifications: Relevant certifications such as Certified Apartment Manager (CAM) or Tax Credit Specialist (TCS) are beneficial.