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Temporary Integrated Supportive Services Supervisor (Internal Candidates Only)

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Job Description - Temporary Integrated Supportive Services Supervisor (Internal Candidates Only)

About the Community Economic Defense Project (CEDP) & CED Law



Our mission


We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive.



Our Organization


The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built a “one-stop-shop” approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed.


Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. In the previous two years, we have distributed more than $100 million in aid and served more than 40,000 Coloradans. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper. CEDP’s model has been cited as a best practice by White House, HUD, the Urban Institute, and in the media.


Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDP’s work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy.



More about the Role:


As the Temporary Supervisor of Integrated Supportive Services (THR) you will lead a team of case managers, while also providing indirect, non-supervisory leadership amongst other multidisciplinary roles. You will work on understanding the challenges connected to homelessness and demonstrate a genuine commitment to supporting individuals and families currently experiencing homelessness. A successful candidate  is highly organized, flexible, empathetic, cooperative, and effective in communicating with diverse populations and community members and in motivating staff. 



In this role you will:



  • Be responsible for meeting the THR program specific metrics.

  • Ensure program participants receive outstanding case management and service coordination from supportive services personnel. Support clients’ housing retention by increasing access to and engagement in mental health and substance abuse treatment services, income stability, health and wellness, and social connectedness.

  • Build relationships with staff to learn their needs, goals, strengths, and barriers to successfully doing their jobs. Provide constructive feedback and collaborative problem-solving on an ongoing basis and through periodic formal performance reviews.

  • Foster a team-based environment to motivate and inspire staff to work collaboratively toward program goals, meet and exceed established performance goals, and improve client outcomes.

  • Ensure the Integrated Supportive Services (THR) team provides an empowering, client-centered approach to case management that demonstrates care and promotes housing and income stability.

  • Ensure that all services are client-driven and emphasize choice, flexibility, and community integration, and are culturally relevant.

  • Oversee the coordination and effective implementation of integrated supportive services.

  • Identify training and professional development opportunities for your team members to enhance their skills and knowledge in areas such as case management techniques, housing assistance, intake procedures, and peer support. Encourage a culture of continuous learning and growth within the team.

  • Implement quality assurance measures to ensure that services provided meet established standards and regulatory requirements. Regularly review case files, documentation, and program outcomes to identify areas for improvement and implement corrective actions when necessary.

  • Foster effective collaborations with external stakeholders, such as community organizations, social service agencies to enhance the availability and effectiveness of services. 

  • Oversee overall data quality of the Integrated Supportive Housing program activity in HMIS (Homeless Management Information System) ensuring accuracy and completeness of timely documentation.

  • Submit timely weekly reports to leadership and proactively elevate program wins and barriers to success. 



Position Requirements:



  • At least 3 years of experience working with people experiencing homelessness (Required)



  • At least two years of experience in a supervisory/management role of a housing program, ideally Rapid Rehousing or Transitional Housing (Preferred)

  • Strong leadership, communication, problem-solving, decision making and judgment skills, and a collaborative work style with the ability to multitask efficiently in a fast paced, high-energy environment (Required)

  • Knowledge of community resources and services available for individuals experiencing homelessness in the Denver Metro area. 

  • Experience in developing and implementing program policies and procedures

  • Ability to provide guidance and support to staff members, ensuring adherence to program goals and objectives

  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines

  • Comfort with ambiguity in a fast-paced, all hands-on-deck environment.

  • Ability to work collaboratively with people of diverse personal and professional backgrounds with a focus on social and racial justice and equity 



Additional Details:



  • Candidates must reside in Colorado, ideally within the greater Denver Metro area. The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401k. 

  • A competitive salary of $73,000, if hybrid or in-person a $1,000 per year hybrid employee salary adjustment is applied 

  • Employees who utilize two languages or more at work are eligible for a $2,000 salary differential per year added to the salary grade listed above.  Language assessment will be conducted by the organization as a requirement to receive the differential

  • All employees are eligible for a technology stipend of $720 per year. Alternatively, they may opt out of the stipend and receive a company-issued cell phone instead.

  • Applications will be reviewed on a rolling basis but must be received by 12/09/2025

  • The estimated time to complete the recruitment process will be by 12/31/2025

  • As in-person work is sometimes required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations.

  • CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.

Original job Temporary Integrated Supportive Services Supervisor (Internal Candidates Only) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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