Our client, a PR and consulting firm, is looking for a temp to possible perm IT Analyst! The ideal candidate will have a strong commitment to high-quality customer service, thrive in a fast-paced environment and a solid work ethic.
This position starts asap and will be an ongoing assignment, with potential for permanent hire if the right fit.
Location:
Chicago, IL
Hours:
8:30am
5:30pm *Fully Onsite
Knowledge/Responsibilities: Working within a process-mature environment (ITIL Environment) Use of helpdesk service management systems for logging calls or requests Cloud and On-Premises system administration such as Office 365 and Microsoft Exchange Center Solid understanding of Microsoft Active Directory Knowledge of networking and topologies including WAN, LAN, TCP/IP, DNS and DHCP Cisco IP Phone and conference phone Desktop & Mac build re-imaging systems with expertise in laptop in desktop hardware Supporting HP printers and Canon copiers Zoom, Polycom Video / Audio conference, and presentation set up for meetings Experience in MDM platform such as MS Intune Experience in both cloud and local file systems Keen understanding of multi-factor authentication Security awareness and common security threats Experience with anti-virus and threat protection systems Ad hoc responsibilities as needed
Qualifications: 3-4 years experience Prior experience working with Windows and Mac operating systems Excellent problem solving skills Expertise in MS Office Suite Windows 10 and MacOS support experience Strong multi-tasking skills Strong prioritization and project management skills
Please submit your resume in Word format for immediate consideration.
You can use
www.workgrades.com
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