Job Title: Leasing & Occupancy Coordinator

Location: Assigned Office

FLSA Classification: Non-exempt

Reports to: Marketing & Occupancy Manager

Direct Reports: N/A Essential Functions

• All duties related to processing tenant applications including marketing the property, accepting,

and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income.

• Maintain waiting lists, refreshing lists at least once a year through purging old applications.
• Coordinate with Property Managers to show apartments to prospective residents.
• Review and sign lease contracts with applicants. Prepare new resident file and forward it to the Property.
• Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed as it relates to leasing activities.
• Attend training classes and seminars to stay current with appropriate required certification.
• Maintain tenant files and leasing records in accordance with regulations.
• Proactively work applicant files in preparation for upcoming vacancies.
• Track vacancies from point of Notice to Vacate being received through the unit turn process and have files ready for move in.
• Perform work in accordance with PSHH policies, procedures, and standards.
• Coordinate with third party referral agencies for applicant referrals.
• Provide regular internal reporting regarding vacancies and housing applications.
• Other duties as assigned.

Skill & Knowledge Requirements

General computer literacy

Proficiency in Microsoft Office, especially in Word and Excel

Strong verbal and written communication skills

Ability to work with people of all cultures and economic status.

Bilingual (English/Spanish) may be required and is always highly preferred.

Ability to provide professional and courteous customer service.

Works collaboratively in a team environment

Ability to prioritize, multitask and meet deadlines autonomously.

Experience Requirements

Experience working in an office environment and using office equipment.

Experience in affordable housing property management and/or leasing highly desired.

Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.

License/Certification Requirements

• Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.

Physical Requirements

• Light lifting (up to 20 pounds), walking, bending, and squatting for short periods of time.