Salary :
WinnCompanies is looking for a Temporary Resident Services Coordinator to join our military housing team at Peterson and Schriever Space Force Base in Colorado Springs, CO.
In this role, you will assist and coordinate all requests from military families with the property management team, including move ins, move outs, inquiries, and community standards enforcement. The ideal candidate will also maintain curb appeal and coordinate community activities.
Please note that the pay range for this position is $16.02 to $19.00 per hour. Additionally, the assignment length will be approximately 90 days (ending around October 31st, 2025).
This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.
Applications for this position will be accepted until 5:00PM MT on August 11th, 2025.
Responsibilities
- Conduct move out assessments with departing residents and assess any charge for damages.
- Administer move-in paperwork and home inspections with residents.
- Answer resident questions and assists in resolving resident complaints.
- Provide high standard of customer service to residents through a prompt and courteous response to all inquiries.
- Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards.
- Assist in the inspections of vacant homes and takes appropriate action to prepare the for rent-ready status.
- Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs.
- Provide administrative support at the community center.
- Develop and maintain strong resident relations.
- Responsible for completing customer relationship management requirements for the Resident Journey program.
- Conduct neighborhood tours and home showings for qualified potential residents.
- Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
Requirements
- High school diploma or GED equivalent.
- Less than 1 year of relevant work experience.
- A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Experience with computer systems, particularly Microsoft Office Suite.
- Excellent customer service skills.
- Solid organizational and administrative skills.
- Ability to manage multiple assignments and tasks.
- Ability to work with a diverse group of people and personalities.
- This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.
Preferred Qualifications
- Associate's degree in a business-related field.
- Experience in property management.
- Experience with Yardi or RealPage property management software.
$16.02 - $19 an hour
About Us
With 4,300+ team members working across 600+ locations in 27 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
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