Terminal Manager

Be part of something new from the ground up in Troy! We're launching a brand-new terminal an looking for a dedicated Terminal Manager who want more than a job - they want to help build a team, shape a culture and make a real impact in the community from day one. 

The Terminal Manager leads all administrative, compliance, and office-based functions of a school transportation terminal. This role works in close partnership with the Operations Manager, who oversees the terminal’s operational and driver-related functions. Together, these two leaders ensure a safe, compliant, and efficient transportation environment. Candidates must bring proven experience in school bus transportation and strong administrative leadership skills.

What we offer:

Schedule: Monday - Friday

• Location: Troy New York


• Salary Range: $80,000-$86,000


• Benefits: Health, Dental, Vision, 401K, PTO, Holidays off

Responsibilities:

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  Administrative Operations — Oversee all office and administrative functions to maintain efficient workflow.

  
  


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  District Communication — Serve as one of the communication points with the school district as needed, ensuring timely and accurate information exchange.

  
  


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  Personnel File Management — Maintain employee records, including SED and 19A compliance, in coordination with the 19A Trainer.

  
  


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  ZONAR Oversight — Monitor ZONAR usage, ensure training compliance, and support staff with system utilization.

  
  


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  Routing Coordination — Collaborate with district routing personnel to support efficient route planning and adjustments.

  
  


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  Payroll & Onboarding — Oversee payroll processing, onboarding documentation, and HR-related administrative workflows.

  
  


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  Fleet & Asset Management — Maintain fleet records, manage inventory, and optimize asset utilization.

  
  


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  Facility & Office Oversight — Supervise office operations, facility organization, and administrative workflow efficiency.

  
  

Qualifications:

• Highly motivated individuals with an emphasis on customer service.


• Must have excellent verbal and written communication skills.


• Must be able to read and interpret computerized graphs and information.


• Highly organized and able to multi-task.


• Must be firm, fair and consistent always.


• Must be a leader and not just a manager.


• Must know our people and what motivates them. 


• Must have spotless attendance.


• Proven record of good decision making and the ability to make appropriate decisions with little or no notice.


• High school diploma, equivalent certification or Associate’s Degree from an accredited university or college in business is preferred.


• 5+ years’ experience in school bus operations.


• 3+ years’ experience in a leadership role, leading other people and working alongside customers.


• Valid CDL license with S & P endorsements may be required.


• SBDI preferred


• 19A Certification preferred


• Experience in and skill in the use of MS Office Suite is required.


• Knowledgeable in School District contracts and Federal and State regulations including OSHA and DOT.


• Must pass all pre-employment screenings


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  Proficiency with Transfinder and Traversa

  
  


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  Experience with Avatar (DriverHub) and UKG is a strong plus

  
  


• Willingness to obtain their CDL B with S, P and air brake endorsements if not already in possession

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.