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Territory Field Account Manager

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Job Description - Territory Field Account Manager

About Us


International Money Express (NASDAQ: IMXI) is a dynamic, fast-paced, and innovative fintech and digital services company specializing in wire transfer and financial products for underrepresented consumers. Since 1994, we have been a leader in the money transfer industry, connecting thousands of people with their families and communities. With a trusted network of retail locations and convenient online transfer options, we ensure our customers' money arrives exactly where and when they need it. At Intermex, we help consumers save while caring for what matters most.


You Will


As B2B Sales Account Manager at Intermex Wire Transfer, you will focus on business development strategies to drive volume through existing customers.



  • Account Management: Serve as the primary point of contact for existing agents, ensuring satisfaction, retention, and performance.

  • Revenue Growth: Identify opportunities to increase transaction volume and revenue through consultative selling and strategic support.

  • Field Visits: Conduct regular in-person visits to agent locations to provide training, resolve issues, and reinforce partnerships.

  • Training & Compliance: Educate agents on Intermex products, system usage, and compliance with AML, KYC, and regulatory requirements.

  • Market Intelligence: Monitor local market trends, competitor activity, and customer behavior to identify growth opportunities.

  • Collaboration: Partner with marketing and operations teams to support agent promotions, branding, and territory initiatives.

  • Reporting: Maintain accurate records and provide regular updates on territory performance, challenges, and opportunities.

  • Target Achievement: Meet or exceed KPIs related to agent engagement, transaction volume, and revenue growth.


You Have



  • Bilingual: Fluent in English and Spanish (required)

  • Education: Bachelor’s degree in Business, Marketing, Finance, or a related field

  • Experience: 3+ years in sales, territory/account management, or financial services

  • Industry Knowledge: Experience in money transfer, remittance, or fintech is highly preferred

  • Skills: Strong interpersonal, communication, and negotiation skills

  • Tech Savvy: Proficient in Microsoft Office and CRM tools

  • Mobility: Willingness to travel extensively within the assigned territory


Preferred Attributes



  • Deep understanding of Latin American communities and remittance corridors

  • Entrepreneurial mindset with a passion for relationship-building and business growth

  • Self-starter with the ability to work independently and manage time effectively


Our Perks



  • Competitive base salary plus uncapped on-target sales commissions.

  • Monthly car allowance plus gas reimbursement.

  • Hybrid, remote work available, depending on the position.

  • Business casual dress code

  • Paid time off

  • Free Employee Dental and Vision benefits.

  • Medical benefits and 401K plan available.

  • Employee Discounted Marketplace.

  • We celebrate successes and reward our people for their hard work every day.

  • We promote from within and invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. You choose where you want to go—we help you get there. 


Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work. Intermex Wire Transfer, LLC is proud to be an Equal Opportunity Employer workplace.


 


#IMXIPC

 


Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act.


This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.


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