Territory Manager

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Job Description - Territory Manager

LOOKING FOR A CHALLENGING CAREER WITH GROWTH OPPORTUNITIES? JOIN OUR SALES TEAM!

Marcone Plumbing is a wholly owned subsidiary of Marcone Supply that manufactures and distributes high quality plumbing products and expert solutions to create best-in-class customer experiences. The PPG umbrella has three national brands with Speakman, Wolverine Brass and PlumbMaster and a history stretching back 150 years in the plumbing industry. While distinct in customer base and value proposition, the three brands share a passion for innovation and customer service excellence. Marcone Supply is a solution-oriented organization offering the highest level of customer care and solutions to all levels of the appliance parts, plumbing, and HVAC industries.

As a

Territory

Manager with Marcone Plumbing, you will be responsible for calling on new and existing assigned customers for purposes of sales growth, promotional activities, new product introduction, problem resolution, customer training, and developing the dealer's business. This role is responsible for territory saturation and sales growth through excellence in customer service and utilization of company sales tools and systems. This role calls on customers independently, with the sales manager, in person and via phone calls. Additionally, this role reports on market competition and other territory sales influences.

The

Territory

Manager will work to support our

Central Massachusetts/Boston Territory .

Requirements & Duties

Provides excellent customer service through consistent and timely customer interaction, problem resolution or escalation with effective and efficient follow-up
Effectively communicates with assigned customers through direct purposeful sales calls, phone calls, texts, fax, email, mail, and other means as required
Conducts personal interactions with customers representative of a company with strong, ethical standards
Responsible for growth of new accounts and customer relationship development within the assigned territory
Responsible for sales penetration of assigned base customer accounts and customer relationship maintenance
Responsible for contacting all assigned customers monthly notifying them of essential information pertaining to products, promotions, changes in the company, training, and sales performance
Engages in Sufficient Cold Calling Activities in order to maintain an adequate customer pipeline
Sufficiently develops and maintains customer opportunity pipelines to a size that will support assigned new business goals
Expertly demonstrates the ability to successfully close sales opportunities
Expertly demonstrates the ability to create detailed, organized and complete sales presentations designed to increase sales
Capable of presenting information in front of large groups of people
Demonstrates the knowledge needed to help a customer grow their business through sales processes, understanding financials, creating programs, properly pricing jobs, and incorporating financing in their business
Demonstrates the ability to makes critical, difficult decisions in matters of importance when appropriate
Promptly and accurately schedules all appointments in current system
Demonstrates organization, discipline and follow through of administrative functions
Safeguards the release of proprietary information, company documents and other confidential data and information
Regularly submits complete and accurate mileage and expense reports on time
Presents marketing programs to customers that include promotions, flyers, specials, training, and other programs as directed
Demonstrates proficiency and knowledge in all marketing programs, promotions, and support available from all vendors
Completes pricing studies as required
Demonstrates knowledge of company product lines with proficiency and detail
Maintains a personal library of sales and technical materials for all product lines
Assists in collection of outstanding accounts receivable when directed
Demonstrates proficiency in the proper use of the company CRM and adheres to following company procedures and directives in the use of the system
Demonstrates proficiency in vendor computer programs
Demonstrates proficiency in the proper use of company ERP system
Travel as needed
Attends training sessions as required
Develop and maintain a thorough knowledge of company products
Seek out new business opportunities
Build and maintain deeper customer relationships
Communicate effectively to Director, Regional Sales on activities, progress goals, and prospective customers
Other duties as assigned
Qualifications

High school diploma and some college coursework in Business or related field
3 or more years' experience with HVAC (MRO parts sale experience)
Business-to-business sales (B2B) or technical background
Plumbing industry knowledge not required, but a plus!
Positive and engaging personality with a passion to help others
Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
Aptitude for mathematical operations and numerical analysis
Tech Savvy
Self-starter
Ambitious and competitive
Standard outside sales requirement of ability to lift up to 50 lbs, if necessary
Reliable transportation and current/valid driver's license
What we offer

Stability! We've been around for over 150 years!
Work-life balance
Paid training
Base salary starting at $50,000- $70,000 plus additional ability to earn 50-125% of your base through a monthly bonus program
Extensive internal training and regular coaching in the field with a Regional manager
Health care (medical, dental, vision, prescription) available the first day of hire!
Life insurance plus short-term and long-term disability
HSA/FSA options
401k with company contribution
Paid vacations, holidays, and PTO
Employee Assistance Program
Employee discounts
Company phone and tablet
Fleet card for travel expenses

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company's background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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