Direct or indirect experience managing and leading people Relentless pursuit of new profitable business and penetration of current accounts Ability to create and execute customer development plans Ability to analyze sales reports and take appropriate action Understanding of P&L statement and gross profit Strong communication, negotiation, organization and leadership skills Integrity, honesty, passion, drive and the desire for success Minimum 50% travel w/ some overnight Responsibilities
Grows loyalty and trust with customers Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints Oversees the customer service, sales and general workings of the stores within their territory Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment Develops market analysis and action plans for commercial accounts Develops, maintains, and revises key customer plans Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers Ensures all company policies, and loss prevention procedures are followed Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment Ensure all stocking programs are stocked each week per policy Ability to work all the hours (of operation) that we are open for business Performs other related duties as required Qualifications
Direct or indirect experience managing and leading people Relentless pursuit of new profitable business and penetration of current accounts Ability to create and execute customer development plans Ability to analyze sales reports and take appropriate action Understanding of P&L statement and gross profit Strong communication, negotiation, organization and leadership skills Integrity, honesty, passion, drive and the desire for success Excellent customer service skills Minimum 50% travel w/ some overnight Responsibilities
Grows loyalty and trust with customers Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints Oversees the customer service, sales and general workings of the stores within their territory Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment Develops market analysis and action plans for commercial accounts Develops, maintains, and revises key customer plans Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers Ensures all company policies, and loss prevention procedures are followed Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues Follows proper accident procedures Provides feedback regarding AutoZoner performance Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment Ensure all stocking programs are stocked each week per policy Ability to work all the hours (of operation) that we are open for business Performs other related duties as required SUMMARY:
AutoZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday...
RESPONSIBILITIES: • Grows loyalty and trust with customers • Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints • Oversees the customer service, sales and general workings of the stores within their territory. • Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company • Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment • Develops market analysis and action plans for commercial accounts • Develops, maintains, and revises key customer plans • Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits. • Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised • Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers • Ensures all company policies, and loss prevention procedures are followed • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) • Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status • Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. • Follows proper accident procedures • Provides feedback regarding AutoZoner performance • Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment • Ensure all stocking programs are stocked each week per policy • Ability to work all the hours (of operation) that we are open for business • Performs other related duties as required
REQUIREMENTS: • Minimum three years of related experience in outside sales (automotive industry a plus) . • Direct or indirect experience managing and leading people. • Relentless pursuit of new profitable business and penetration of current accounts • Ability to create and execute customer development plans. • Ability to analyze sales reports and take appropriate action. • Understanding of P&L statement and gross profit. • Strong communication, negotiation, organization and leadership skills . Integrity, honesty, passion, drive and the desire for success. • Excellent customer service skills • Minimum 50% travel w/ some overnight. Compensation Range (USD): MIN 46400.0 - MID 61900.0 - MAX 77400.0
Company information AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business.Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers.From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you! Retail, Wholesale Trade, Consumer Discretionary, Automotive, eCommerce, Automotive Parts & Accessories, Motor Vehicle and Parts Dealers, E-commerce, Automotive Repair & Maintenance, Automotive Repair & Maintenance Services Public Company Founded: 1979 Memphis, TN Company Specialties: Automotive Replacement Parts & Accessories, Retail, eCommerce, Automotive Repair Software, and Operations
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