Test Manager- Business Analyst

BIICS, Inc is looking to fill a Test Manager
position. The position is located in Tallahassee, Florida and work is on-site.
If you or someone in your network meet the qualifications and are interested in
the position, please contact us at the link below. 

Test Manager

Working under the direction
of the designated Project Manager or client representative, the Test Manager
shall plan, coordinate, manage, and support testing activities throughout the
project lifecycle. Services shall include collaboration with business
stakeholders, the Division of Technology, business analysts, developers, system
integrators, vendors, and project teams to ensure the Pega solution meets
approved business, functional, technical, security, and operational
requirements.

Responsibilities:

Test Strategy and Planning

• Develop and maintain the
  project Test Strategy and Master Test Plan to define the overall testing
  approach, objectives, scope, methodologies, testing phases, schedules, entry
  and exit criteria, resource requirements, environments, roles and responsibilities,
  and risk mitigation strategies.
  
• Define testing phases,
  test environments, test data requirements, reporting methods, approval
  processes, and testing schedules aligned with project milestones.
  
• Identify testing
  dependencies, assumptions, constraints, risks, and mitigation strategies.
  
• Coordinate testing
  activities with the Business Unit, Division of Technology, business analysts,
  developers, vendors, system integrators, and project leadership.
  
• Support Agile, Waterfall,
  or hybrid project delivery methodologies as determined by the Department.
  

Test Design and Execution

• Review business
  requirements, functional requirements, user stories, acceptance criteria,
  process maps, business rules, design documentation, and technical
  specifications.
  
• Develop and maintain test
  scenarios, test cases, test scripts, expected results, and test execution
  procedures.
  
• Develop and maintain
  requirements traceability to ensure complete test coverage of approved business
  and functional requirements.
  
• Coordinate and execute functional,
  system, integration, regression, end-to-end, performance, accessibility, and
  user acceptance testing activities.
  
• Coordinate security
  testing activities with technical resources, as appropriate.
  
• Validate business
  workflows, business rules, user roles, approvals, notifications, reports,
  dashboards, system integrations, data inputs, outputs, and exception handling.
  
• Document test results,
  evidence, deviations, issues, and testing outcomes.
   
  

User Acceptance Testing

• Develop and maintain the
  User Acceptance Testing (UAT) Plan.
  
• Coordinate business
  participation in UAT, including scheduling, participant identification, test
  data preparation, and execution support.
  
• Prepare UAT test scripts,
  instructions, and supporting documentation.
  
• Facilitate UAT sessions
  with business users and subject matter experts.
  
• Track UAT execution,
  results, defects, issues, questions, and stakeholder approvals.
  
• Obtain business acceptance
  and coordinate resolution of issues identified during UAT.
  

Defect Management

• Establish and manage the
  defect management process throughout the testing lifecycle.
  
• Log, classify, prioritize,
  assign, track, monitor, retest, and verify closure of defects.
  
• Facilitate defect triage
  meetings with business and technical stakeholders.
  
• Maintain defect logs,
  testing metrics, defect trends, severity reports, and status reporting.
  
• Coordinate with
  developers, business analysts, vendors, and technical teams to ensure timely
  defect resolution. 
  

Implementation Support

• Assess and report
  implementation readiness by evaluating testing progress, outstanding defects,
  quality metrics, risks, dependencies, and overall testing completion.
  
• Support go-live readiness
  reviews and provide recommendations for implementation based on testing
  results.
  
• Coordinate production
  smoke testing and post-implementation validation activities.
  
• Validate critical business
  processes, workflows, integrations, reporting, user access, and system
  functionality following deployment.
  
• Document production
  validation results, lessons learned, outstanding issues, and testing closeout
  activities to support project stabilization.
  

Requirements

• Minimum of five (5) years
  of experience in software quality assurance, software testing, or test
  management, preferably supporting enterprise application development, system
  modernization, or digital transformation initiatives.
  
• Minimum of three (3) years
  of experience serving as a Test Manager or Test Lead responsible for planning,
  coordinating, and managing testing activities across multiple project teams.
  
• Experience developing and
  implementing enterprise test strategies, master test plans, test schedules,
  testing methodologies, and quality assurance processes.
  
• Experience managing all
  phases of the software testing lifecycle, including requirements analysis, test
  planning, test design, test execution, defect management, user acceptance
  testing (UAT), implementation validation, and post-production support.
  
• Experience developing and
  maintaining test scenarios, test cases, test scripts, test data, requirements
  traceability matrices, and test summary reports.
  
• Experience coordinating
  functional, integration, system, regression, end-to-end, performance,
  accessibility, and user acceptance testing.
  
• Experience establishing
  and managing defect management processes, including defect logging,
  prioritization, triage, tracking, reporting, retesting, and closure.
  
• Experience working
  collaboratively with business stakeholders, business analysts, project
  managers, developers, system integrators, vendors, and technical support teams
  to ensure testing activities align with project objectives.
  
• Experience validating
  business workflows, business rules, case management processes, system
  integrations, reporting functionality, security roles, notifications, and data
  integrity.
  
• Experience supporting
  Agile, Scrum, Waterfall, and hybrid software development methodologies.
  
• Experience using
  enterprise test management and defect tracking.
  
• Strong analytical,
  organizational, problem-solving, facilitation, communication, and technical
  writing skills.
  
• Ability to prepare
  executive-level testing metrics, dashboards, quality reports, risk assessments,
  and go-live readiness recommendations.
  
• Proficiency with Microsoft
  Office Suite, including Excel, Word, PowerPoint, Visio, Project, SharePoint,
  and Teams.
  

• Experience supporting Pega
  Platform implementations, workflow automation, and case management solutions.
  
• Experience testing
  business process management (BPM), customer relationship management (CRM), or
  enterprise workflow applications.
  
• Experience supporting
  public sector, regulatory, licensing, or compliance-driven information systems.
  
• Experience supporting
  legacy system modernization and migration to cloud-based or enterprise
  platforms.
  
• Experience coordinating
  testing across multiple vendors, system integrators, and business
  organizations.
  
• Experience performing API,
  web services, interface, and data integration testing.
  
• Experience with data
  conversion, migration, and reconciliation testing.
  
• Experience coordinating
  performance, load, accessibility, and security testing activities.
  
• Experience developing test
  automation strategies and integrating testing into DevOps or continuous
  integration/continuous delivery (CI/CD) pipelines.
  
• Current certification such
  as ISTQB Certified Tester, Certified Software Test Professional (CSTP),
  Certified Manager of Software Testing (CMST), Project Management Professional
  (PMP), Certified ScrumMaster (CSM), SAFe Agilist, or equivalent quality assurance
  or project management certification.
  
• Pega Business Architect,
  Pega System Architect, or other Pega-related certification or training is
  desirable.