The Fed Hostperson - The Langham, Boston

Key Responsibilities:

• Greet and seat guests.


• Answer the telephone/take reservations/manage Opentable reservations. 


• Stock Menus and make sure they are clean and free of blemishes. 


• Responsible for handling guest requests.


• Provide maximum levels of guest service while maintaining Langham Hotel standards.


• Report to duty as scheduled by manager according to operating hours with flexibility.


• Receive takeout orders via phone and in person, make sure guests receive their orders.


• Assist server/busser/barback/bartender as needed.


• Additional duties not mentioned above may also be requested by supervisor.

Qualifications:

• Must have related previous experience in similar environment.


• Use written (verbal/visual) sources of information, e.g. read reports, procedural documentation, reference materials.


• Use non-verbal auditory sources of information, e.g. alarms.


• Use oral communication to perform work, e.g. answer telephone, and receive visitors.


• Stand; Reach; Grasp; Lift/Carry; Walk; Kneel; Squat/ Bend; Push/Pull.


• Make minor decisions requiring limited judgment, e.g. task sequencing, Make general decisions in the absence of specific directions, e.g. prioritizing workload.


• React well and remain in control when working with high volume under pressure.


• Attend monthly department meeting and provided trainings.


• Must have a flexible schedule with availability to work evenings. 


• Legally authorized to work in the United States.

Pay Range:

• $33.55 - $33.85 per hour 

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/boston/