COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Property: Learning Campus at Gulf State Park serves as an educational basecamp for visiting school groups, post-secondary students, teachers, researchers, scout troops, adult learners, and other nature enthusiasts. It provides an opportunity for learning through immersive programming and hands-on experiences to learn about and connect with the natural and cultural heritage of the park and Alabama, inspiring visitors to live well and in harmony with the world around them. Sustainably designed and operated facilities include indoor and outdoor classrooms, a laboratory, meeting space, overnight accommodation, and dining.

Responsibilities: The ideal candidate for Learning Campus Office Coordinator will share our passion for the environment and serving guests, while possessing the ability to remain detail-oriented and driven by success when managing a variety of tasks. The Office Coordinator assists with customer service, maintaining account files, accounts receivable, and support for the coordination of lodging, banquets, and classroom arrangements at the Learning Campus. The Office Coordinator will serve as administrative support to the Director as well as administrative and financial support for group programs working closely with sales and operations, ensuring that all information is assembled and communicated correctly and efficiently and to meet and exceed the hospitality service standards established by Valor Hospitality.

ESSENTIAL JOB FUNCTIONS - The following are the essential duties and responsibilities for this position. Other duties may be assigned as needed:

· Provide customer service by managing incoming calls delivering general information on facilities and programs

· Process inquiries by completing Learning Campus customer queries for sales follow up

· Provide guest services including processing guest/group arrivals and departures

· Creating and managing WebRes (registration and accounting software) for guest/group folios from account setup, posting all rental and program fees, collecting and processing payments, and final reconciliation

· Aid in communicating group bookings internally including but not limited to maintaining monthly Outlook Calendar, Website Calendar, and Woodside reservation calendar

· Provide administrative assistance for sales and event services utilizing Excel, Outlook, and other software as needed

· Prepare group leader packets updating seasonal and program content

· Support program operations through room setups and coordination of facility resources such as AV, equipment, and supplies

· Support the development and delivery of community events

· Education: Two to four-year college degree or equivalent education/experience.

EXPERIENCE: Hotel experience preferred. Office management, Bookkeeping and/or accounting experience.

SKILLS & ABILITIES: Ability to perform critical analysis and manage wide range of information. Excellent oral, written and presentation skills sufficient to produce hotel communications that properly reflect the Foundation Image. Proficient with accounting, bookkeeping, and Excel. Listen effectively. Ability to delegate, organize complex projects and establish priorities consistent with department/hotel objectives.

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!