Therapy Office Professional

Front Office Professional

Front Office Professional – Be the Face of Galaxy Brain and Therapy Center!
Ann Arbor, MI | $20–$24/hour | Full-Time + Benefits

At Galaxy Brain and Therapy Center, we believe healing starts the moment someone walks through our door, and you could be the person who makes that first impression. We are seeking a Front Office Professional who brings a warm, calm presence, an eye for detail, and the ability to keep our clinic running smoothly behind the scenes. Think of this role as part-host, part-organizer, and 100% essential to our team.

As the first person our clients see and the friendly voice they hear on the phone, you’ll help set the tone for a healing and positive experience. You’ll also work closely with therapists, directors, and our administrative team to ensure everything from scheduling to client safety runs seamlessly.

What You’ll Do:

• Greet clients with warmth and professionalism. Your calm demeanor sets the tone
• Answer calls, assist with scheduling, and manage appointments using our electronic medical record system
• Collect payments, process mail, and support day-to-day clinic operations
• Help ensure a clean, welcoming, and safe environment for clients and staff
• Collaborate with team members on special projects, meetings, and events
• Occasionally assist therapists during sessions (training provided)
  
  

You Are:

• Naturally warm, organized, and composed—even when things get busy
• Someone who thrives on connection, communication, and problem-solving
• Tech-savvy with experience in administrative systems (electronic medical records system, Google Suite, etc.)
• A team player who can also manage tasks independently
• Can work emphatically with people in challenging situations
• Experienced in an administrative role (healthcare preferred)
  
  

Compensation & Benefits:

• Pay range: $20–$24/hour, based on experience
• Full-time position (32-40 hours) with a competitive benefits package
• Regular business hours with no weekends and paid holidays!
• Opportunities for professional development and team collaboration
• Supportive and mission-driven work environment

Our Core Values at Galaxy: 

At Galaxy, our values are more than a poster on the wall; they’re how we live, work, and care for each other and our clients every day.

1. Build Trusting Relationships: Be supportive, transparent, learn from mistakes, make it right, and be present

2. Empower Positive Change: Use evidence-based practices, life-long learning, celebrate small steps, and find joy in the journey

3. Move Forward, Give Back: Recognize potential, trust that everything happens in due time, and give back to your community. And share the joy