Therapy Operations and Payroll Manager

Therapy Operations and Payroll Manager

Compensation: Base annual salary between $65,000-$80,000 paid bi-weekly
Employment Type: W-2 Full-Time Employee; Exempt
Schedule: Ideal working hours Monday-Friday 9am-5pm
Location: This is an in person position based out of Denver, CO

*We're currently accepting applications through February 28th and will be conducting interviews on a rolling basis

Role Summary

The Therapy Operations and Payroll Manager serves as an integral link between operational oversight for the organization’s therapy department and cross-sectoral management of payroll functions. This role ensures consistent, accessible, and trauma-informed delivery of care for the organization’s therapy service line, while ensuring the program runs effectively and efficiently. In addition to operational oversight, this position oversees day-to-day appointment execution, new patient intake workflow and effectiveness, payroll processing, and aligning services with the enterprise's needs. 

Key Responsibilities:

Payroll & Vendor Management

• Administer payroll processes, ensuring accuracy, timeliness, and compliance with labor laws.
• Collaborate with HR and Finance to align payroll with staffing models, budget, and track individual stipends.
• Appropriate CME Funds (both monetary and time).
• Manage accounts payable functions: vendor setup, invoice processing, autopay accounts, and receipt tracking.
• Collaborate with finance partners to ensure timely payment of invoices and reimbursements.
  

Human Resources Administration

• Coordinate onboarding processes, including new hire paperwork, Paylocity training, and benefits enrollment.
• Serve as a liaison between employees and benefit/401k specialists.
• Manage employee leaves (FAMLI, bereavement, etc.).
• Maintain accurate and confidential employee records and required employment documentation.
• Act as a first point of contact for HR inquiries, escalating issues as appropriate.
• Partner with student coordinator to facilitate student preceptorships across locations.

Operational and Performance Oversight of Therapy Program

• Metrics & Financials: Assist in driving operational success by managing KPIs, budget attainment, and team performance.
• Therapy Service Line Operational Leadership: Lead and oversee operational support of the Therapy clinical team to deliver high-quality patient care through effective performance management, billing excellence, recognition, and retention efforts.
• Facilitate regular team meetings to ensure clear, bi-directional communication between clinical staff and organizational leadership.
• Cross-Departmental Engagement: Build and maintain healthy relationships between the Therapy Department and the other service lines in the DWA Ecosystem.
  o Ensure daily scheduling needs are met
  o Proactively identify operational challenges that implicate cross-sectoral
  collaboration.
• Operational Excellence: Collaborate with Practice Manager, CMO, Clinic Director, and Clinical Therapy Supervisor(s) to ensure quality operations.
• Intermediary: Act as the liaison between Clinicians, Therapy Supervisors, ARC leadership, and support staff when issues/concerns arise, providing guidance and appropriate follow-up actions.
  

Recruitment & Onboarding Liaison

• Coordinate recruitment efforts between ARC designated Recruitment Officer.
• Support & Coordinate Onboarding to ensure smooth and effective integration for new employees and providers.

Office & Event Management

• Maintain office supply inventory across all locations.
• Plan and coordinate staff events, including happy hours, all-staff meetings, and holiday parties.
• Manage event budgets, invoice approvals, and cost tracking. 

Compensation & Benefits

• Compensation: Base annual salary between $65,000-$80,000 paid bi-weekly, commensurate with experience, scope, and market location. 
• Performance Incentive: Quarterly bonus opportunities
• 401(k) retirement plan with employer match up to 4%
• Generous PTO & Paid Holidays
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources

Therapy Operations & Payroll Manager Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, or related field (preferred).
• 3+ years of experience in operations management, HR administration, or healthcare leadership.
• Strong knowledge of payroll, HR processes, and accounts payable functions.
• Proficiency with Paylocity, Google Workspace, and EHR system 
•  Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment. 

About Denver Wellness Associates

Denver Wellness Associates is a comprehensive mental health care practice dedicated to supporting individuals and families on their journey toward lasting well-being. We offer personalized psychiatric services, including medication management, therapy, genetic testing, transcranial magnetic stimulation (TMS), Spravato and ketamine-assisted treatments, and ADHD testing, delivered with compassion, collaboration, and a focus on holistic care. With a talented team serving clients across multiple Colorado locations and via telehealth, our mission is to improve access to high-quality mental health services and help every person we work with feel heard, understood, and empowered.

Denver Wellness Associates is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

Denver Wellness Associates is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Denver Wellness Associates is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to [email protected].