Third Party Distribution Manager/3PL Distribution Manager

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Distribution Manager United States 

Locations: North Chicago, IL OR Austin, TX

The Distribution Manager is responsible for ensuring the delivery of AbbVie products to customers and patients in a safe and secure manner & within required timeframes. The role is a key interface to AbbVie Commercial Operations and will assist in implementation of strategic distribution initiatives while achieving annual financial objectives. The role will drive optimal cost effectiveness, performance and service levels for the AbbVie distribution network in the area assigned.  Lead a team of Distribution Managers in the area responsible for
supporting end-to-end Supply Chain activities, Commercial Affiliate Interactions and management of Third Party Service Providers.  Oversee distribution activities within countries of direct responsibility to ensure that customer requirements are consistently met while satisfying AbbVie policies and performance targets related to inventory efficiency, on-time delivery and quality/completeness.        

• Implement, support and document the Governance Model of the 3PL(s) leading Monthly Business Review (MBR) with each provider. Lead the implementation of the D&L KPI and ensure the  monthly reporting requirements are met. Champion implementation of standard  processes/policies developed by the D&L COE and drive other activities necessary to  achieve operational excellence in distribution and customer service while promoting the  role of the CoE with Affiliates leadership.
• Lead Quarterly business reviews as well supporting Abbvie and the 3PL(s) to get alignment  on the Strategy, outcome for the future and ensure that targets met for Warehousing and  Distribution operations.   Monitor and provide feedback on 3PL performance (e.g. on-time  delivery, inventory accuracy).
• Coordinate with appropriate D&L COE staff and AbbVie functional partners to set inventory  policies that 3PL(s) must follow. Initiate activities in line with global and local  financial policies, review on regular basis in-outbound deliveries (returned goods), and  inventory by product and resolve discrepancies and returns.
• Establish operating budget and measure financial performance through submission of monthly financial figures provided by the 3PL(s). Lead GMI improvements and saving projects.  Partner with 3PL(s) to find ways to improve Warehousing and Distribution processes to  improve service levels to in-external customers. Liaise with affiliates by capturing  customer requirements and support AbbVie commercial leads in the Countries under their  responsibility.
• Review upcoming volumes, product launches and future capacity needs, take the lead in  coordinating activities and communicating among the 3PL, Supply Planning and Customer  Service teams. Undertake analysis for new product distribution avoiding any delay in the  distribution flow and where possible expedite the access to market e.g. warehouse  preparation, special distribution requirement.
• Work with Global and/or Regional COE staff to drive process changes and Projects affecting AbbVie in the Countries under his/her responsibility and/or its 3PL partner(s). Support  Customer Service and QA in responding to requests or complaints, escalate order issues as  required, assist with asset tracking, traceability, support Finance teams with actual to  budget spend analysis, partner with Global D&L COE staff to plan and execute strategic projects.
• Identify distribution-related risks and escalate to the appropriate D&L COE staff as  needed. Provide Root Cause analysis for out of performance should be collected by the  Distribution Manager and shared with Global D&L CoE. Review 3PL(s) performance gaps, root  cause analysis and improvement plan(s). Partner with Global Process Lead for Supply Chain, Warehouse and Logistics staff to plan and execute projects affecting SAP, the interface in place with the 3PL and all the reporting tools.
• Communicate and sponsor the activities and key successes of the D&L CoE ensuring the right visibility during Management Review, S&OP, Area Review and other CoEs’ team meetings. Take the lead in coordinating activities and communication among the 3PL(s), Supply Planning  and Customer Service teams ensuring a continuous communication flow within VLOG and  Affiliates promoting the logistic culture and the role of the CoE in this landscape within Affiliates and Area.
• Identify Supply Chain improvement opportunities and drive a culture of continuous  improvement. Promote a culture of sharing best practices. Drive the risk management  process and escalate to the appropriate D&L COE staff. Assure the escalation process for  distribution related activities is clearly defined and communicated. Lead strategic  projects with the 3PL(s) setting the right priorities for the DM in the Area. Support  sourcing and selection of local 3PL(s) within the Area.
• Coach individuals in their personal and professional development Set yearly SMART goals  and targets, review and provide support in line with AbbVie guidelines. Work as liaison  between the Regional Distribution Manager and Distribution Managers/3PL(s) to communicate  requirements and priorities.

#LI-AL1

• BS degree in Operations Management, Supply Chain or related field
• 8-10 years of direct warehouse management experience and/or experience managing 3PL  warehouse providers
• Demonstrated knowledge of distribution channels and requirements in the responsible countries
• Strong communication, negotiation and stakeholder management skills are required
• Experience with SAP IM, SAP WM and/or common Warehouse Management Systems (WMS) preferred
• Pharmaceutical or Healthcare supply chain experience preferred
• Some experience with training delivery preferred

Key Stakeholders:

Area & Region Finance Directors, Finance Director, General Manager, Regional Distribution Manager and Distribution Manager, local Finance teams.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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