Three Stacks Supervisor

The QSR, Quick Service Restaurant, Supervisor oversees the day to day activities of assigned F&B outlet and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations. 

HOW YOU WILL CREATE THE EXTRAORDINARY

• Directly supervise all personnel and operations during assigned shifts. 
• Ensure all activities and job duties are performed according to established company and departmental policies, procedures, and goals. 
• Properly schedule employees in accordance with customer volumes. 
• Resolve customer claims or other disputes between subordinate employees in a fair and patient manner. 
• Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service. 
• Keep the Multi-Outlet Manager informed of all pertinent information and irregularities occurring in the Department. 
• Make sure prompt, courteous service is consistently provided to all customers and that employees always conduct themselves in a professional manner. 
• Interact effectively with all other departments. 
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. 
• Must be able to obtain a required Virginia Lottery Non-Gaming License. 

WAGE $22.00/hr

• Strong technical background and strong supervisory, leadership and communication skills essential.  
• Work requires prior restaurant experience. 
• Work requires effective communication in English, both verbal and written form in a professional manner. 
• Must present a neat and professional appearance. 
• Work requires interactions with customers, public and co-workers. 
• Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. 

• Ability to stand for long periods of time.  
• Frequent walking.  
• Fast paced, high volume environment involving constant interaction with staff and public.   
• Shifts may vary based on business needs.  
• Must be able to handle intoxicated guests in a professional manner.  
• Must be able to tolerate secondary tobacco smoke. 
• Must be at least 21 years old