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| Employee is responsible for: | ||
| Practicing the Hospitality Standards | ||
| Communicating well with people both in person and over the telephone | ||
Oversees the daily operations of the ticket office The role focuses on staff management, cash handling, guest services . Maintaining records. Proven ability to enhance guest satisfaction by streamlining ticket sales, resolving complex issues, and managing daily financial reconciliation. Manage the daily operations of multiple ticket windows, including daily scheduling, opening and closing procedures and cash reports. Troubleshoot and resolve complex guest issues regarding lift tickets, season passes | ||
| Customer services - Answering telephones, questions, giving directions, etc. |
Must work day, evening, weekends and holidays.
Job would run from mid December to March.
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