Tidelands Ford Service Advisor

The responsibilities of a Service Advisor include greeting customers, listening to their needs, writing up repair orders, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. 

Service Advisor Compensation and Benefits:

• $700/week salary + weekly commission


• Company Paid Medical


• Dental & Vision 


• 401K + Employer Contribution 


• Paid Time Off 


• Closed on Sundays 


• Paid Holidays 

Service Advisor Responsibilities:

• Greet customers promptly


• Obtain customer and vehicle information


• Clearly report all vehicle symptoms as described by the customer


• Determine and recommend maintenance base on age, mileage and history of vehicle


• Prepare a complete and accurate estimate of cost for labor and parts


• Establish follow up time


• Monitor the progress of each vehicle throughout the day, and update customers frequently


• Verify that the final invoice reconciles with the work performed on the repair order


• Explain all completed work and charges to customers
  
  
  

Service Advisor Requirements:

• Proven record of achieving exceptional customer satisfaction


• Past experience as a service advisor, assistant lane manager or service consultant


• Very energetic personality 


• Personal and professional integrity


• Computer skills and willingness to learn new programs
  
  
  

Tidelands Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.