Tier II Field Engineer - Des Moines

The Impact You'll Make

The Tier II Field Engineer position will provide direct support to internal and external customers by communicating and executing key tasks, including designing, developing, documenting, analyzing, creating, testing, and modifying systems, networking or programs based on and related to user system design specifications. Area travel may be required. 

What You'll Do:

• Apply system analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional specifications


• Establish the networking environment by designing system configuration, directing system installation, and defining, documenting, and enforcing system standards


• Design and implement new solutions and improve the resilience of the current environment


• Perform data network fault investigations in local and wide area environments


• Secure network systems by establishing and enforcing policies, defining access, & monitoring access


• Support and administer firewall environments in line with IT security policy


• Configure routing and switching equipment, hosted IP voice services, and firewalls


• Provide remote support, troubleshooting, & fault finding for both on-site engineers as well as customers


• Perform service for products from different manufacturers and vendors


• Manage, Create, Close, and Update, tickets in the assigned PSA system


• Perform preventive maintenance and modifications on equipment

What You've Mastered:

• Experience with or knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching


• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)


• Knowledge of system security and data backup/recovery


• Resourcefulness and problem-solving aptitude


• Excellent communication skills


• BS/BA in Information Technology, Computer Science, or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA) is a plus)

What You'll Get:

• Flexible work schedule with the option for a hybrid work environment


• Unlimited PTO


• Health, Vision, Dental, and Supplemental Insurance Plans


• HSA (including monthly employer contributions)


• Dependent Care Flexible Spending Account


• 401k profit-sharing plan


• Employee Assistance Program Services


• Professional development opportunities


• Team celebrations

About DataVizion:

Named the 2021 Best Place to Work, DataVizion, an Inc. 5000 company, has grown tremendously and provides a full range of business technology solutions in Professional and Managed IT Services throughout the Midwest. From enterprises to small businesses, our priority is to provide a better connection for our clients through IT solutions that enhance speed, flexibility, and productivity in a secure environment. Backed by superior support and customer service, these proven solutions give our clients a competitive advantage to grow and thrive.

DATAVIZION LLC is an Equal Opportunity Employer. Employment opportunities at DATAVIZION LLC are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color, religion, sex (including pregnancy), national origin, age, veteran status, disability, marital status, genetic information, or any other characteristic protected by law.

This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.

DATAVIZION LLC strongly urges reporting all instances of discrimination and harassment and prohibits retaliation against any individual who reports discrimination, harassment, or participates in an investigation of such report. DATAVIZION LLC will take appropriate disciplinary action, up to and including immediate termination, against any employee who violates this policy.