Title Clerk Position Description

Position Summary

The Title Clerk is responsible for processing and managing all vehicle title and registration documentation in compliance with state and federal regulations. This role ensures accurate, timely, and complete title work for new and used vehicle sales while supporting dealership accounting and administrative operations.

Essential Duties and Responsibilities

• Process vehicle titles, registrations, and license plates in accordance with Texas DMV requirements


• Prepare and submit title applications, supporting documentation, and fees within required timelines


• Verify accuracy of sales paperwork, including buyer information, lienholder details, and trade-in documentation


• Coordinate with lenders, customers, county tax offices, and state agencies to resolve title issues


• Maintain accurate records and files for all title transactions (electronic and paper)


• Monitor title status reports and follow up on missing, rejected, or delayed title work


• Ensure compliance with dealership policies, manufacturer requirements, and regulatory standards


• Assist the accounting department with posting, reconciliations, and audits related to title transactions


• Communicate effectively with sales staff and management regarding title status and issues


• Maintain confidentiality of customer and dealership information

Additional Responsibilities

• Provide administrative support to the accounting and office team as needed


• Assist with special projects, audits, or process improvements as assigned


• Perform all other duties as assigned by management

Qualifications

• High school diploma or equivalent required


• Previous dealership title clerk or automotive office experience preferred


• Knowledge of Texas title and registration processes strongly preferred


• Strong attention to detail and organizational skills


• Ability to manage multiple deadlines in a fast-paced environment


• Proficient in basic computer systems and dealership software


• Strong communication and problem-solving skills

Work Environment & Expectations

This position operates in an office environment within a dealership setting and may require extended periods of sitting, data entry, and document handling. The employee must adhere to all dealership policies, confidentiality standards, and ethical guidelines.

Equal Employment Opportunity Statement

Coastal Bend Ford and Confidence Auto Group are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing a workplace free from discrimination and harassment and to complying with all applicable employment laws.