Title Success Specialist (Title Insurance Industry - Title Clearance Function)

Join Our Team as a Title Success Specialist (Title Insurance Industry - Title Clearance Function)

At Sun Title, we believe in the power of YES! — a culture built on positivity, collaboration, and a relentless commitment to excellence. We’re looking for a Title Success Specialist who thrives in a fast-paced, detail-oriented environment and is passionate about delivering exceptional service to our clients and teammates.

About the Role

As a Title Success Specialist, you’ll be a key player in our Title Clearance team, ensuring the smooth and accurate processing of title requirements. You’ll collaborate across departments — including Escrow Officers, Title Examiners, and other internal teams — to support timely closings and contribute to strategic company initiatives. This role is ideal for someone who enjoys solving problems, values precision, and is energized by teamwork.

What You’ll Do

Title Review & Clearance

• Analyze transaction documentation and title commitments to identify discrepancies and ensure compliance.
• Collaborate with title exam professionals to resolve issues and maintain clear title.
• Enter and manage transaction data in title software (SoftPro Select), including commissions, fees, and payoffs.

Customer Service

• Serve as a trusted point of contact for buyers, sellers, lenders, and agents.
• Communicate proactively with Escrow Officers and clients throughout the title process.
• Deliver key documents such as CPLs, wire instructions, and lender commitments.

Quality Assurance

• Maintain accurate records and ensure compliance with legal and industry standards.
• Pay close attention to detail to prevent errors and uphold Sun Title’s reputation for excellence.

Teamwork & Culture

• Support your teammates and department leadership in meeting client needs.
• Participate in cross-functional projects aligned with company goals.
• Embody Sun Title’s mission, vision, and values in every interaction.

What You Bring

Core Competencies

• Culture Champion: You live our values and inspire others to do the same.
• YES! Advocate: You bring energy, optimism, and a can-do attitude.
• Expert Communicator: You’re clear, concise, and proactive.
• Coachable & Trusted: You’re open to feedback and build trust through integrity.
• Dependable & Positive: You show up, follow through, and enjoy the journey.

Skills & Experience 

• Understanding of title insurance and real estate transactions (required).
• Strong attention to detail, time management, and organizational skills.
• Proficiency in Microsoft Office 365 and digital document environments.
• Experience with title software (ProForm Select, BS&A, TitlePoint) is a plus.
• Minimum of 2 years customer service experience preferred.
• High school diploma or GED required.
• Valid Title Producer’s License (or ability to obtain within 1 month of hire).
• Valid driver’s license required.

Physical Requirements

• Ability to sit for extended periods and work on a computer.
• Ability to lift office supplies, assist with event setup, and perform basic maintenance tasks.
• Ability to drive for errands and office support.

Ready to Say YES! to Your Next Career Move? Apply today and become part of a team that’s redefining excellence in title services.