TJJD - Compliance Analyst III- IT Quality Assurance Lead - (AUS) - 41059

Job Description

HOW TO APPLY

Complete a State of Texas Application for Employment and the following additional forms (available athttp://www.tjjd.texas.gov/index.php/doc-library/category/304-forms):

TJJD Employment Application Supplement (HR-003)
Child Abuse Registry Check Consent Form (HR-028)
Disclosure of PREA Employment Standards Violation (HR-975)
Authorization to Release Information (HR-074)

Failure to complete and submit the above forms will cause delays in your consideration for this position.

Apply Online

at https://capps.taleo.net/careersection/644/jobdetail.ftl?job= 00041059 &tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).

Apply through Work-In-Texas

at https://www.workintexas.com/vosnet/loginintro.aspx. You will

also need to complete and attach to the application the supplemental questions/forms indicated above along with a

copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).The additional forms are available at:

http://www.tjjd.texas.gov/index.php/doc-library/category/304-forms).

PLEASE NOTE

Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week.If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.

Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov.Benefits include:Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program.Optional add-on benefits include:Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc.Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

GENERAL DESCRIPTION

The IT Quality Assurance Lead reviews and monitors a variety of quality assurance activities to determine compliance with test plan standards, policies and procedures, and established requirements.

Performs highly complex (senior-level) services and technical assistance work for IT Department.Primary focus is the creation of test artifacts, including but not limited to test plans, test cases, and test results. Focus on leading overall testing of IT projects to include functional and system testing, accessibility testing, performance testing, vulnerability testing, and other tests required prior to deployment of a project. Additionally, this position requires collaboration and verification of contracted projects to ensure TJJD receives the correct requested product based on project requirements as well as perform and/or support User Acceptance Testing when required for a project.

Works in collaboration with division management, to determine the scope, objective, process and deliverables of test artifacts as required for each project.

Works under limited supervision with considerable latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per work week and be on-call.

ESSENTIAL FUNCTIONS

Collaborates with management to determine the scope, objective, process, and deliverables for each TTJD IT project.

Serves as Team Lead for IT Quality Assurance Testing programs through the review of the use of established technology and systematic data; rules and standards, state and federal laws, and established reporting requirements.

Prepares detailed and comprehensive project test reports for the department chief information officer, and stakeholders; develops and/or reviews corrective action plans as needed; assists to ensure follow-up corrective actions are completed in a timely manner.

Collaborates in the development of QA methods and tools to address changes to standards, to evaluate trends, and to resolve problems.

Provides training to IT staff; collaborates with management to assist in providing guidance and technical assistance.

Participates in research projects and gathers statistical data for the agency or division necessary for long-range test planning and operation.

May summarize and evaluate the effect of various standards, policies, and regulations; advises the agency or division of responsibilities and possible solutions.

Provides input into the performance appraisals/evaluations of specialists upon request.May participate in IT Division hiring and selection process for TJJD IT quality assurance staff.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Qualifications:

MINIMUM QUALIFICATIONS

Bachelor's degree with major course work in the Information Technology field, or 15 years of full-time wage-earning experience leading test efforts for projects with preference to experience in a criminal justice domain.

Preferred: Ten years of experience in quality assurance monitoring.

Experience and Education Substitutions:

One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis.
Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience.
Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience.
Pro-rated part-time experience may satisfy the experience requirements.

Note:Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.

This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered while performing the essential functions of this job.Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see (with or without aid)

Ability to hear (with or without aid)

Pushing

Climbing stairs

Walking

Standing

Sitting

Finger/manual dexterity

Heavy lifting, up to 25 lbs.

Heavy carrying, up to 25 lbs.

Pulling

Repeated bending

Operate motor equipment

Reaching above shoulder

Dual simultaneous grasping

Alphabetizing

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

•Local, state and federal laws related to juvenile justice.

Local, state, and federal work force laws and regulations.
Current concepts and practices in criminal justice.
Public administration and management techniques.
TJJD policies and procedures.
Statistical analysis processes.
Quality control techniques.
Program management processes and techniques.
WCAG 2.2AA

Skill in:

Developing test cases and managing and reporting test results.
Identifying measures or indicators of program performance.
Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Operating computers and applicable computer software and using high level data and informational reports as an administrative management tool.

Ability to:

Proficiently create and execute a Test Plan.
Support testing of multiple projects.
Exhibit proficiency and deep understanding of accessibility/508 requirements.
Ability to test using screen readers and other accessibility tools.
Lead vulnerability tests and report test results.
Lead performance tests and report test results.
Explain needs to non-IT people that support user acceptance testing.
Gather, assemble, correlate, and analyze facts and prepare professional technical reports.
Express ideas clearing in writing; to write appropriately for different audiences, and critically evaluate written communications.
Prioritize and manage multiple tasks; plan, organize, and coordinate work assignments; and meet deadlines.
Work collaboratively with all stakeholders and maintain a professional and courteous demeanor.
Process information logically, make decisions, and to demonstrate the soundness of those decisions.
Keep abreast of innovations and improvements in job training and job readiness programs relevant to juvenile corrections.
Lead, train, and evaluate staff and assess skills.
Communicate effectively, both verbally and in writing.
Develop, evaluate, interpret, and apply policies, procedures, and regulations.
Work in excess of 40 hours per work week and travel on a flexible schedule as needed.

VETERANS

In order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at

Information Technology MOS Codes.

ADDITIONAL INFORMATION

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview.Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Job page and selecting My Submissions.

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.
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