Tour Guide (TG)

Position Title: Tour Guide (TG)

• Job Type: Full-Time.

• Job Location: Bureau of Engraving and Printing, Washington, D.C.

• Requirements: The candidate shall:

  • U.S. citizenship or lawful permanent resident with 3+ years of U.S. residency

  • High school diploma or equivalent

  • Strong public speaking and customer service skills

  • CPR certification (maintained throughout contract period)

  • Must pass BEP security clearance

• Duties: The candidate must:

  • Conduct 45-minute guided tours on the elevated gallery above the currency production floor

  • Explain history, process, and anti-counterfeiting measures in U.S. currency

  • Assist visitors with accessibility needs and distribute tour wands or materials

  • Monitor crowd flow and ensure safety protocols are followed

  • Respond to visitor questions and provide assistance at information desk and ticket counter

  • Maintain cleanliness, monitor supplies, and report issues to SLT/LTG

• • Conduct tours for general and specialized audiences

  • Maintain readiness of tour materials and equipment

  • Serve as backup for PM or TS when necessary

  • Enforce tour policies, crowd control, and safety procedures