Tour Receptionist II

The Receptionist is responsible for serving as a representative of the company and providing a welcoming and professional first impression both on the telephone and in-person. This position is also responsible for providing administrative support as needed.

ESSENTIAL DUTIES AND TASKS:  

• Answers multi-line phone system, determine the purpose of calls and direct calls appropriately and/or relay accurate messages.


• Answer questions about the organization and provide callers with address, directions and other information.


• Welcome on-site candidates, visitors, and vendors determine nature of the business and contact the appropriate individual to pick their guest up at the reception area.


• Maintain a log for tracking issues as well as the date and time of acceptable resolution. Maintain calendar for conference rooms, telephone/directory of all employees.


• Responsible for contacting the appropriate vendor/department for office maintenance or cleaning issues with regards to the facility's day-to-day operations (such as changing light bulbs, heat problems, water problems, housekeeping issues, etc.). 


• Order supplies, process invoices, distribute mail, and assists with special projects as needed.

QUALIFICATIONS:

• High School Diploma or equivalent required.


• Minimum of 1-year experience in receptionist or administrative position.


• Experience answering multi-line phones.


•  A clear speaking voice with a friendly and professional demeanor and etiquette.


• Excellent organization skills and attention to detail.


• Proficiency with Microsoft Office Suite -  Word, Outlook, and Excel.

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