Key Responsibilities
- Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery.
- Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries.
- Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner.
- Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods.
- Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service.
- Complete accurate service tickets, condition reports, and time logs for all calls.
- Conduct daily inspections of trucks and towing equipment; report any maintenance issues.
- Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations.
- Represent the company with professionalism and courtesy at every call.
Qualifications
- Valid Class A CDL with clean driving record (required).
- Experience operating heavy wreckers or recovery equipment (preferred).
- Prior light-duty towing or roadside assistance experience a plus.
- Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles.
- Ability to work flexible hours, including nights, weekends, and on-call rotations.
- Strong communication skills and customer service mindset.
Benefits
- Competitive pay
- Health, dental, and vision insurance
- Retirement plan with company match
- Paid time off and holidays