Towing Captain

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Job Description - Towing Captain

Description

Safe Harbor Savannah Yacht Center is looking for marina professional with exceptional customer service and business organizing skills needed to administer our marina operations, while assisting the team with safe towing and dock operations. Must have a friendly and accommodating demeanor and be able to multi-task and prioritize requests and operational procedures while listening to and understanding customer needs with a reassuring style that exudes professionalism and integrity. This role may also be referred to as Dockmaster

Essential Duties and Responsibilities
Performs captain duties on tugs to provide all necessary towing services.
When needed secures vessels properly in assigned slip, safely and without damage to vessel, dock, others, or self.
Escorts, Towing, Tugboat maintenance.
Day of contact for all SYC towing operations.
Contact with vessel.
Contact with yard crew/lines handlers.
Tides and weather.
Attend all Haul/Launch/movement planning meetings.

Accurately track all towing evolutions on Towing App as well as on SYC Vessel Movement Calendar.

Primary contact between SYC and Savannah River Pilots.
Work with Towing Manager on the following:
Daily & Monthly check.
Schedule vendors for all John Deere & annual services.
Plan and supervise all yard periods/service projects on SYC tugboat fleet.
Order and stock all maintenance items needed for SYC tugboat fleet.
Schedule additional yacht towing captains as needed.

Follow SHM Safety and Environmental rules and complete required related training.
Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.
Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements

Must hold a USCG 100-ton masters license with towing endorsement and have 5 years plus yacht towing experience.
Follow SHM Safety and Environmental rules and complete required related training.
Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.
Report all accidents, injuries, spills and near misses immediately.
Ability to work weekends and holidays.
Ability to work overtime as needed.
Other duties as assigned by Manager.
High school diploma or equivalent preferred.
2-5 years' marina experience preferred.
Good working knowledge of Microsoft Word, Outlook, and Excel.
Ability to work safely around the water.
Must be able to swim.
Ability to lift 50 pounds.
Basic boat handling skills preferred.
Knowledge of basic power tools preferred.
Minimum Soft Skills Qualifications

Eagerness to engage in a growing, fast paced, and industry-leading company.
Consistently treats others with dignity and respect.
Genuinely serves others with humility and a positive attitude.
Frequently demonstrates a bias toward action.
Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders.
Follows policies and procedures while seeking out new and better ways of accomplishing duties.
Shows resolve and overcomes difficulties in a positive and productive manner.
Provides responsive service to our teammates and members.
Continuously puts forth the extra effort to accomplish duties.
Develop sound conclusions and makes decisions based on analysis of data and understanding of the business.
Works to build high performing teams while taking an interest in teammates' professional development.
Organize, plan, and manage teammates and processes efficiently.
Unfailing commitment to continuous learning and growth.
Acts with integrity and is open to feedback from all teammates.
Willingly coaches teammates through change and leads all situations with positivity.

The Company

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.
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