Toyota ASE-Certified Service Technician

Toyota ASE-Certified Service Technician

Job Summary
The Toyota ASE-Certified Service Technician is responsible for diagnosing, inspecting, repairing, and maintaining customer vehicles accurately, efficiently, and in accordance with Toyota factory standards. This role performs advanced mechanical, electrical, and diagnostic work while supporting quality, safety, customer satisfaction, and Fix It Right the First Time (FIRFT) expectations.

Reports To
Service Manager

Key Responsibilities

• 
  

  Perform inspections, diagnostics, maintenance, and repair work on Toyota vehicles and other makes as assigned, following dealership and manufacturer standards

  
  


• 
  

  Utilize Toyota diagnostic systems, service information, and repair procedures to accurately identify and resolve vehicle concerns

  
  


• 
  

  Complete repairs thoroughly and efficiently while maintaining high-quality workmanship and FIRFT standards

  
  


• 
  

  Perform and document Multi-Point Inspections (MPI) consistently on every applicable vehicle

  
  


• 
  

  Promptly communicate repair status, completed inspections, and any additional recommendations to the Assistant Service Manager/Service Advisor

  
  


• 
  

  Accurately document technician story, cause, correction, and labor times on all repair orders in compliance with warranty and internal standards

  
  


• 
  

  Conduct road tests as needed to verify customer concerns and confirm repair completion, while following all traffic laws and safety guidelines

  
  


• 
  

  Maintain current knowledge of Toyota technical information, service bulletins, recalls, campaign procedures, and evolving vehicle technology

  
  


• 
  

  Follow all Toyota warranty policies, repair guidelines, and dealership processes to ensure compliance and proper claim documentation

  
  


• 
  

  Maintain required ASE certifications and Toyota training progression consistent with assigned skill level and dealership expectations

  
  


• 
  

  Keep all tools, shop equipment, and work area clean, secure, organized, and in safe working condition

  
  


• 
  

  Adhere to all workplace safety standards, including proper use of shop equipment and personal protective equipment

  
  


• 
  

  Assist with team productivity and shop efficiency by working collaboratively with advisors, foremen, dispatch, and other technicians

  
  

Skills & Qualifications

• 
  

  Strong diagnostic, mechanical, and troubleshooting skills

  
  


• 
  

  Ability to perform repairs efficiently while maintaining accuracy and quality

  
  


• 
  

  Good written and verbal communication skills

  
  


• 
  

  Ability to clearly document findings, repairs performed, and recommended services

  
  


• 
  

  Strong attention to detail, time management, and organizational skills

  
  


• 
  

  Ability to work independently and as part of a team in a fast-paced service environment

  
  


• 
  

  Valid driver’s license with an insurable driving record

  
  


• 
  

  Current ASE certification required; multiple ASE certifications preferred

  
  


• 
  

  Toyota certification and/or Toyota training completion preferred; ASE Master Technician status is a plus

  
  

Education & Experience

• 
  

  High school diploma or equivalent required

  
  


• 
  

  Automotive trade school, technical college training, or OEM-sponsored apprenticeship preferred

  
  


• 
  

  Prior dealership or Toyota service experience preferred

  
  


• 
  

  ASE certification required; Toyota factory training preferred