Toyota Rental Associate

Description

Duties and Responsibilities:

• Book and rent rental vehicles to service customers and outside renters.
• Explain rental fees, policies and procedures
• Prepare rental forms, obtaining customer signatures and needed insurance documents.
• Inspect rental vehicles for damage upon arrival from previous rental customers.
• Reserve rental vehicles for any upcoming reservations.
• Facilitate needed repairs with Service Manager and any necessary outside vendors, if required.
• Run all required monthly reports requested by the business office.
• Control inventory and watch ongoing mileage on each vehicle.
• Interact with insurance companies and customers to resolve collision or comprehensive damage, if required.
• Collect fees such as Fast Trac, parking tickets, fuel costs, if necessary.

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Four to ten years related experience and/or training; or equivalent combination of education and experience.

Working Conditions:

• Temperature controlled office.